Aps 4 Administration Officer

2 weeks ago


Canberra, ACT, Australia Hudson Australia Full time

Our client is seeking a motivated and highly professional staff member to operate as the Administrative Officer. _

The team assists former and current serving members to provide reports of serious abuse. The Administrative Officer supports the Branch to deliver this function by ensuring information is correctly filed and shared. Communication is an essential quality of this position and you must demonstrate your ability and willingness to engage with our core business areas.

**Your duties will include**:

- Taking incoming enquiry calls and referring calls to our liaison officers. Documenting enquiry calls in our system's database.
- Perform a range of administrative tasks & activities which support the day -to
- day operations of the team & the efficient delivery of services to our internal & external stakeholders.
- Ensure accuracy within the Office's record keeping systems in accordance with administrative standard operating procedures.
Identify and communicate time sensitive matters to senior staff.
- Collaborate with team members to respond to difficult queries.
- Establish strong working relationships with internal and external stakeholders to deliver high quality services and outcomes.
- Demonstrated ability to independently prioritise work while quickly adapting to the team's evolving priorities.
- Strong communication skills, including the ability to recognise your audience and adjust your communication accordingly, and the ability to successfully deliver a variety of outcomes within set timeframes

You will need to be an Australian Citizen and have the ability to obtain and maintain a Baseline Clearance.



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