Receptionist - Concierge Mindplace Seaforth

7 days ago

Sydney, New South Wales, Australia Bupa Full time

Be at the heart of helping people live longer, healthier, happier lives - this includes both physical and mental health.

Bupa recognises the ever-increasing demand for mental health care and is committed to bridging the gap in service supply by developing a national network of mental health clinics to fulfil our purpose - this network forms a part of Bupa's future vision and we're focused on providing accessible, high-quality, and innovative mental health care across Australia, ensuring that clients and patients receive the support they need when it matters most.

**_
Introducing Mindplace, a part of Bupa._**

**Why Bupa?**
- Brand new Bupa Mindplace Clinic opening in Seaforth, NSW end of July 2025
- Beautiful fit out, warm and welcoming for our customers
- Significant Bupa product and service discounts - up to 40% health insurance discount
- Paid parental leave
- Reward and recognition programs
- Opportunity to build your career with a Global leader in healthcare
- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa

At Bupa, we're not just providing healthcare - we're reimagining it. We believe that with the right team and commitment, we can help people live longer, healthier, and happier lives while making the world a better place.

**About the opportunity**:
As a **Receptionist-Concierge**you'll be benefiting from exceptional development opportunities to take you as far as you want to go;
- _ 1 x Full Time Receptionist (Monday to Friday between 8:30am - 5pm)_
- Meet and greet patients, providing a great first impression
- Book and amend appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- processing payments via EFTPOS, HICAPs and Medicare
- Accessing sensitive information whilst maintaining patient confidentiality
- High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner

**Who we're looking for?**
- Available to work full-time, Monday to Friday
- Previous Medical/Allied Health Reception experience is necessary for this role
- Experience with Best Practice Software is preferable
- You're a motivated self-starter, this is a fast paced and dynamic role
- Ability to work on your own is a must for this position as we grow
- Exceptional communication and interpersonal skills
- Passionate about customer service and patient care
- Organised with attention to detail
- Ability to build rapport with patients, in a cheerful, light-hearted manner

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