Senior Software Engineer

1 week ago

Sydney, New South Wales, Australia Lorikeet Full time

About Lorikeet Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces, and delivery services.We're doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets.
Once teams are freed from reactive support, we want to help them tackle what's next: providing personalized concierge services to their customers.To deliver this combination of powerful AI systems and well-designed tooling we're leveraging Jamie's experience as an early member of Google's generative AI team and Steve's experience building for operational teams at Stripe, as well as the experience of our team who've joined us from places like Stripe, Canva, Atlassian, Dropbox, and Dovetail.We are growing fast, have paying customers, real revenue, an exciting roadmap, and a strong sales pipeline.
We're well funded by leading VCs and angel investors, including Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO).
Our global customers include: The largest telehealth company in AustraliaThe largest

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