School-Based Traineeship

2 weeks ago

Newcastle, New South Wales, Australia Reece Group Full time

School-based Traineeship - Showroom Newcastle
The Reece Group is a leading international company with exceptional values and customer focus. Their core business is supplying plumbing and bathroom products to plumbers and retail customers, but what many people don't realise is that Reece also has several specialty businesses such as Irrigation, HVAC-R, Bathroom Life, Onsite and Civil. Additionally, in 2013 the Reece Group also acquired refrigeration and air conditioning businesses Actrol and Metalflex. Across all levels of the Reece Group network, our staff continuously aim to provide friendly and expert customer service to ensure that they are the best in the business.

The Role:
Partnered with Murray Mallee Training Company Ltd, we are looking for **Year 10 students **to undertake School-based Traineeships where you will work towards a **Certificate II in Retail Services. **The traineeship will involve working in a Reece branch as well as completing certificate requirements e.g. workbooks and on the job training and assessments. Your traineeship will be in our retail showrooms where you will assist customers in building beautiful bathrooms. This position will most suit students interested in a future in interior design or sales so being interested in customer service is essential.

This position is based at Showroom Newcastle.

Key responsibilities include:

- Embracing the Reece values, policies, and procedures
- Customer Service
- Completing all requirements of the certificate
- Processing sales
- Stock Management
- Answering the phone to take messages and orders
- Communicating with customers and staff
- Building product knowledge
- Providing follow up to customers
- Contributing to maintaining the branch at a high standard.

About You:
If you have the following attributes, we would like to hear from you:

- Good written and verbal communication
- Ability to follow instructions
- Enthusiasm and a great attitude
- Willingness to give new things a go
- Team player
- Willingness to maintain a neat and tidy workplace
- Well presented

Students will be required to work the equivalent of one and a half days per week. Must have Saturday Availability. Additional hours during school holidays are available and recommended to assist in your progress.

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