Assistant Store Manager Tissot Collins Street

7 days ago

Melbourne, Victoria, Australia Swatch Group Full time

**About Tissot**
Since 1853, Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history. The ground-breaking Tissot T-Touch Connect Solar uses sustainable solar energy and connected technology that guarantees privacy. It confirms our long-held reputation as innovators by tradition.

Our passion for sport is unrivalled and our timing systems are tried, tested and trusted by a range of professional sports and athletes. In basketball the NBA and FIBA, in cycling the Tour de France, Giro d'Italia and La Vuelta and in motorsports MotoGPTM are just some of the names that rely on Tissot as their Official Timekeeper. We provide innovative and traditional watches for our customers who appreciate our commitment to quality, authenticity, and excellence.
**The Role**
We are looking for an Assistant Boutique Manager to join our new team in our Collins Street Boutique. This position is responsible for assisting the Boutique Manager in the areas of sales, management, operations, customer service and leading the team. The key to this role is to provide a high level of customer service and motivate and train the team to meet monthly sales budgets. General administration, merchandising and inventory control also part this role.
**Responsibilities**
- Support the Boutique Manager with the operational tasks of the boutique including rostering, ecommerce enquiry, e-reservation, general administration, staff training, inventory planning and problem solving in the boutique
- Assist the Boutique Manager in motivating staff to optimise performance and boutique sales targets are achieved
- Continually review operational reports and records to ensure company policies and procedures are being upheld
- Support the Customer Service area and ensure all staffing, escalations and operational issues are handled correctly
- Reporting
- Stock control

**Skills and Experience**
- Demonstrated retail experience, (luxury industry beneficial)
- Highly developed and proven customer service skills
- Proven staff management, assistant management or supervisory experience
- Computer literacy skills
- Excellent organisational skills
- Team player
- Energy, drive and enthusiasm

**How to Apply**

Job Reference: SGAU00533

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