Night Manager

Join to apply for theNight Manager - Mercure Perth on Hayrole atMercure Hotels
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Company Description
Mercure Perth on Hay is a 127 room full service property located near the beautiful Swan River in the heart of Perth CBD.
With refurbishments now completed, multiple conference spaces and a sweeping indoor/outdoor F&B dining space, this Hotel offers an opportunity to surprise & delight our guests.
Company Description
Mercure Perth on Hay is a 127 room full service property located near the beautiful Swan River in the heart of Perth CBD.
With refurbishments now completed, multiple conference spaces and a sweeping indoor/outdoor F&B dining space, this Hotel offers an opportunity to surprise & delight our guests.
Who Are We
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description
We are seeking an energetic and enthusiasticFull Time Night Managerto ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property.
What will you be doing?
Provide efficient guest services including check in/out, request handling and providing hotel information
Settle and maintain guest accounts, ensuring cashiering is accurate
Maintain strict security procedures to ensure guest confidentiality and safety
Maintain the hotels standard of professionalism
Be analytical and possess an eye for detail
Assist the Front Office Manager and General Manager in a variety of check and balance procedures
Prepare and deliver food from the all day dining menu and cafe as required.
Qualifications
Your Skills and experience include:
Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
Ability to navigate through change and provide quick thinking solutions should problems arise
Clear and confident communication skills – both written and verbal
Knowledge of Microsoft Outlook, Microsoft Office and Opera preferred
Flexibility to work across a 7-day roster of overnight shifts
Additional Information
An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
Work alongside passionate industry professionals
Be mentored by experienced Accor Hospitality professionals who want to see you succeed
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing
Industries
Hospitality
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