Gaming Manager

2 weeks ago

Sydney, New South Wales, Australia Sonnel Hospitality Full time

**Gaming Manager - Multiple Sydney Locations Available - Let's Talk About One Near You**

Are you ready to take the next step in your hospitality career? Sonnel Hospitality Group is seeking experienced and passionate Gaming Managers to join our team across several venues.

With over 30 years in the hotel industry and a growing portfolio of venues across Sydney, Sonnel offers a dynamic environment where career progression, leadership development, and exceptional culture are at the heart of everything we do.

**Key Responsibilities**
- Oversee all aspects of gaming operations including poker machines, TAB, and Keno, ensuring compliance with all regulatory and licensing requirements
- Lead and mentor gaming staff to deliver exceptional customer service and maintain a welcoming, responsible gaming environment
- Manage cash handling, reconciliations, and reporting with precision and integrity
- Monitor and respond to gaming performance metrics, promotions, and customer engagement strategies
- Ensure all gaming areas are clean, secure, and operating efficiently
- Collaborate with venue management to drive overall business performance

**What You'll Bring**
- Current RSA, RCG & ARCG Competency Cards (essential)
- Minimum 1-2 years' experience in a gaming leadership role within a high-volume venue
- Strong understanding of compliance, licensing, and harm minimisation practices
- A hands-on leadership style with the ability to motivate and support your team
- Excellent communication and conflict resolution skills
- A passion for hospitality and a commitment to creating memorable guest experiences

**Why Sonnel?**
- Be part of a values-driven group that prioritises people and culture
- Access to career development pathways, training, and internal promotions
- Influence the future of hospitality through innovation and leadership.
- Work alongside passionate professionals in a culture that values creativity, accountability, and excellence.

**Our Values, Our People Our Culture, Our Jobs, Work With Us and Create Game-Changing Experiences

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