Gym Membership Consultant

2 weeks ago

Melbourne, Victoria, Australia Anytime Fitness Craigieburn Full time

**Are you passionate about health and fitness?** Do you enjoy helping others reach their fitness goals? If so, we want you to join our team at Anytime Fitness Craigieburn team as a **Membership Consultant**

**About Us**:
At Anytime Fitness, we are committed to creating a supportive and inclusive environment where our members feel valued, respected, and inspired to achieve their fitness goals. We believe in open communication, attention to detail, and genuinely caring for our members and colleagues.

**Role Overview**:
As a Membership Consultant, you will play a key role in creating a warm, welcoming atmosphere for our members and prospective clients. You will work closely with the Club Manager to maintain our high standards, support membership growth, and ensure a safe, professional environment.

**Key Responsibilities**:

- **Membership Onboarding & Retention**:

- Greet members and visitors, resolve queries, and make everyone feel welcome and comfortable. Reach out to members for retention purposes and assist in maintaining the Clubwise retentions task list.
- **Membership Sales**:
Assist in developing and executing sales and marketing plans to grow membership. Support community and corporate outreach initiatives and help achieve monthly KPIs.
- **Club Operations**:
Assist in managing club activities, including security, daily sales closure, and administration tasks. Ensure the club is well-maintained and complies with company policies and relevant legislation.Deliver exceptional customer service by communicating effectively and attentively addressing members' needs.**What We're Looking For**:

- **Customer Service**:

- **Essential Qualifications**:

- Proficiency in Microsoft Office Suite
- Senior First Aid and CPR Certification
- Basic sales skills and excellent communication skills
- Ability to work independently and as part of a team
- Working With Children Check
- Current Police check
- **Desirable**:

- Certificate III/IV in Fitness
- Experience in a gym environment

**Personal Attributes**:

- Self-motivated and able to work independently
- Friendly, energetic demeanour with strong customer service skills
- Organised with great attention to detail
- Strong problem-solving and decision-making skills

**Why Join Us?**
- Be part of a dynamic and supportive team
- Opportunities for growth and development
- Contribute to a community that genuinely cares about fitness and well-being

**How to Apply**:
**Note**:
**Job Types**: Full-time, Part-time, Permanent, Casual

Pay: $24.00 - $30.00 per hour

Expected hours: No more than 38 per week

**Benefits**:

- Gym membership

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Weekend availability

Supplementary Pay:

- Commission
- Penalty rates

Application Question(s):

- When would you be available to start?

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- First Aid Certification (required)
- Working with Children Check (required)
- Police Check (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 04/11/2024

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