Golf & Sport Attendant

**Casual 3+ shifts week**:

- **Join a large & trusted Australian Brand**:

- **Generous employee benefits & discounts on RACV products & 10 resorts**

**Great things start here**

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.

**About the Opportunity**

An exciting opportunity has arisen for a Golf & Sport Attendant to join the our professional golf & sport team. In this role, you will perform golf & sport operations duties, assisting players to check in, prepare for tee off to play the course and working in the golf retail shop. At RACV Royal Pines Resort, our team go above and beyond to deliver great customer service.

**This could be just the right role for you?**

Reporting to the Golf & Sports Team Leader, you will deliver exceptional customer service to our members, guests and the general public. Our team are highly service orientated, engaged and professional. Royal Pines is open 7 days week and your key responsibilities for the role include:

- Managing members, guests and general public bookings & enquiries
- Welcome players & guests with a smile & provide assistance in preparation for tee off
- Coordinate, issue, clean, drive & maintain golf carts
- Coordinate, issue & maintain sport hire equipment
- Assist with course marshalling, driving range operations and organising golf events
- Assist in the golf shop to open and close, retail purchases & merchandising of stock
- Demonstrating a sound knowledge of golfing rules and operations

**What you'll need to be successful**
- Availability and flexibility to work a weekly rotating roster between 5am-7pm, including weekdays, weekends & public holidays
- Experience in a golf course resort or golf & sport retail environment
- Knowledge of golf course operations, rules & etiquette
- Valid Drivers Licence, essential
- Responsible Service of Alcohol Certificate, essential
- Strong computer skills in Microsoft Office & MiClub, an advantage
- Excellent communication, customer service & interpersonal skills to build a rapport with members & guests
- Effective time management, positive attitude, attention to detail and work well in a team environment
- Excellent grooming & personal presentation

**We are Offering**
- Competitive hourly rate + penalties weekends & public holidays
- Generous employee benefits and discounts on RACV products & 10 resorts
- Healthy team culture and employee of the month awards & recognition
- Training, development and career progression opportunities
- Uniform
- Complimentary parking onsite

**The RACV difference**

If you're curious, we're always looking for the best and brightest minds to come aboard for the journey.

**Application process**

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Golf Shop Assistant and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link.