Customer Service And Sales Consultant

2 weeks ago

Perth, Western Australia Royal Automobile Club Of Wa Full time

RAC is one of WA's most iconic and trusted brands, with multiple departments supporting our members with their enquiries & getting the most value out of their membership

We are currently hiring into our inbound Motor insurance teams, supporting existing or potential new members of RAC.

Upcoming start dates
- 9th June - Motor Insurance Products - Joondalup/West Perth
- 16th June - Roadside Assistance - Joondalup/West Perth
- 30th June - Motor Insurance Products - Joondalup/West Perth

Within this role you will receive on average 50-60 inbound calls per day, you will be first point of contact for existing members with any questions, query updates or change or circumstance they may want to discuss.

You will also receive inbound sales enquiries from potential new members looking to discuss insurance products and services that RAC offer.

The contact centre is open 7 days a week and the opening hours are - Monday - Friday between 7.00am - 10.30pm & Saturday - Sunday 8.30am - 5.00pm.

This is a full-time opportunity working 37.5 hours per week.

Benefits include but not limited to:

- Hybrid working
- Choice of office location (Joondalup or West Perth) - Both easily accessible via public transport
- Staff discounts
- Bonus incentives + shift penalties
- Paid parental leave
- Social club
- Volunteering days
- EAP services

You'll be set up for success with a fully paid, in-depth structured training program directly delivered to you by our professional Learning and Development Advisors.

We pride ourselves on is investing in our staff to grow, develop and to utilise their strengths and skills.

Training courses are full time Monday to Friday 9am - 5pm and range between 5 - 7 weeks from the start date.

RAC reserves the right to close this vacancy without notice.

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