Guest Services Officer

2 weeks ago

Sydney, New South Wales, Australia Belgraviapro Full time

NSW, Sydney Lakeside Holiday Park - North Narrabeen NSW 2101Multiple Casual positionBe part of a dynamic and growing teamFlexible work conditionsAn exciting opportunity to work in a holiday park in the beautiful coastal side of Narrabeen, NSWSydney Lakeside Holiday Park is the newest caravan park to be proudly managed by BelgraviaPRO.
Only 45 minutes from Sydney CBD, Sydney Lakeside Holiday Park boasts a fantastic location where Narrabeen Lake meets North Narrabeen surf beach.Guests can enjoy surfing, kayaking, fishing and stand-up paddle boarding.
The holiday park offers a variety of accommodation types including cabins, villas, powered and unpowered sites for caravans and tents.
It also features play areas for children and several amenity blocks with bathrooms, laundry and kitchen areas.The RoleWe are looking for bright and enthusiastic candidates to work in the role of Guest Services Officer at BelgraviaPRO's new acquired caravan park, Sydney Lakeside Holiday ParkReporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and hospitality tasks such as cleaning our guests cabins, amenities and common areas.About youYou will be friendly, enthusiastic and available to work over a 7 day week roster including weekends, evenings and public holidays.You will bring to the role:Fantastic customer service;Professional and personable telephone manner;Experience with computerised booking systems and good computer skills;Willingness to learn and apply our systems and processes;Experience handling cash and EFTPOS transactions;Flexible attitude to hours, including availability on weekends and at short notice.Ensure the cleaning is completed in a timely mannerAbility to work in a team environmentESSENTIAL:First Aid Level 2Current CPRNational Police Check clearance upon on-boardingWorking with Children's Check NSW or equivalentDESIRABLE:RMS 9+(Online Reservation System) experience preferred but not necessaryMinimum 2 years experience in a similar roleWe can provide regular work for the right person; a stimulating and challenging work environment and Hospitality Award pay and conditions.The CompanyBelgraviaPROis a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks, we are also offering Park Manager training through the company's successful RTOIf you like the sound of us, then jump in and submit your resume by clicking on the apply now button.
We'd love to hear from you
We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants.
These includes: - A dedicated contact person to receive expressions of interest in the job, and complete a verbal job application during which the person answers questions over the telephone.
- Allowing a short video submission describing their application for the job- Allowing a support person during an interviewWe value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disabilityWe are committed to providing a child safe environment.
Please refer to our child safety framework.
Successful applicants will be required to obtain a national police check and a Working with Children check.

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