Site Manager
3 days ago
A unique opportunity to be a 'hands on" leader ensuring exceptional service within our premium airport lounge's at Cairns Domestic & International Airport.Description:Premium Tier Lounge Cairns Domestic & International AirportMainly Monday to Friday, some nights and weekends requiredHigh volume, providing 5 star guest experience across all lounge touch pointsCompass Group Australia's dedicated Airline Lounge business delivers specialist services to meet the needs of travellers across lounge industries. We pride ourselves on fresh and delicious offerings while balancing lower carbon intensive menu options; The delivery of our services allows us to partner with clients and reducing the impact of the lounge operations on the planet.THE POSITIONManaging an Executive Premium Class Lounge at Cairns International & Domestic AirportDelivering across catering, cleaning and concierge servicesBe a "hands on" leader, ensuring the smooth functional flow of our venues.Effectively manage the cost of goods and implement stock control systems within the workplace.Monthly financial & budgetary reporting identify opportunities to streamline business needs.Ensure effective development and utilisation of professional knowledge and skills are shared across the team.Lead, motivate and develop your team.Maintain exceptional customer service and exceed client expectations.Actively develop and execute strategies to reduce labour turnover.Continue to build, develop and enhance client relationship.THE PERSONProven track record in high-end hospitality delivery, managing bar, catering, front desk (hosts), and cleaning teams in fast-paced environmentsStrong analytical skills, successfully managing budgets, prioritising spend, driving profit, and identifying cost efficienciesExcellent communication and personal skills, evidence of building successful business relationships at senior executive levelStrong and decisive leadership skills with ability to build effective, engaged, and motivated teamsIn depth understanding of hospitality and food safety standardsHospitality or Business qualifications well regardedKnowledgeable in risk assessment and food hygiene (level 3 preferred)Proficient in Microsoft Office, capable of managing resources and P&L in line with targetsTHE BENEFITSCareer Growth – Unlock your potential with our career pathway and my learning programs within Compass Group.Paid parental leave opportunities.Salary packaging options to make your dollar go further – secure your future.Easy access to 100+ retail discounts through our Maxxia partners.Opportunity to learn new skills and move to a host of exciting and new roles within the global company.A chance to join an ecologically and socially forward operation.Senior Management recognition programs run for our team members.Exclusive discounts on Travel, Cars, Accommodation, Electronic devices & more
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