Medical Receptionist

2 weeks ago

Gold Coast, Queensland, Australia For Health Group Full time

About UsElevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations annually, offering a lifetime of holistic care to our patients. As proud members of the esteemed ForHealth Group, we're committed to making a lasting impact on healthcare excellence.

The Opportunity
We are looking for a Casual Medical Receptionist to join our Robina practice to be a key team member working collaboratively within the practice, providing high-quality customer service to all patients. This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in It for You
- Stand out with a provided uniform that reflects your professionalism.
- Employee benefits to support your mental and physical well-being.
- Enjoy dental discounts for both you and your loved ones.
- Reap the rewards of a competitive hourly rate.

Key Responsibilities
- Greeting patients and welcoming them into our Centre.
- Collecting & entering patient details into the database.
- Scheduling appointments (when required).
- Answering telephone calls & enquiries.
- Administration support and other ad hoc duties.

**To excel in this role, you'll possess**:

- Exceptional customer service skills with previous customer service experience an advantage.
- Excellent communication skills including a professional & personable telephone manner.
- Detail-orientated.
- Ability to multi-task and prioritise.
- Knowledge of Pracsoft/Medtech is an advantage.
- Ability to work as part of a multifaceted team and independently.
- Neat and professional presentation.

Why Choose Us

**By becoming a part of our accomplished team, you'll access**:

- A dynamic work environment rooted in purpose and values.
- Ample training, development opportunities, and internal growth pathways.
- The chance to make your mark in a company dedicated to fostering Australia's well-being.

Ready to Make a Difference?

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