Executive Director, Service Agreements And Quality
7 days ago
THE ROLE
The role is responsible for overseeing the management of externally delivered services funded through service agreements, as well as operationalising quality systems and frameworks, including business process redesign, digital product development, key client relationship management systems, client incidents, feedback and complaints, performance audits, and accreditation. These systems and supports contribute to the assurance that clients are being heard, and that the services they are receiving are safe, and continue to improve.
The role is responsible for approximately 80 FTE staff and the distribution of $3.5billion of annual funding to 1619 community service organisations and agencies.
Please open the position description to read more.
VACCINATION REQUIREMENTS POLICY
The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.
HOW TO APPLY
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