Revenue And Cro Analyst

2 weeks ago

Sydney, New South Wales, Australia Madecomfy Full time

**ABOUT MadeComfy**

We are a passionate and diverse team with a mission to build the world's most loved short-term rental and hospitality company. Led by our proprietary technology with a professional, customer-centric approach, we enable Real Estate Agencies to manage short and mid-term rentals on scale and property owners to generate higher rental returns.

**COMPANY CULTURE**

We know that culture cannot exist solely within a single person, it lives within shared values, beliefs & behaviours. Our core values bind us together and amplify our abilities, we see them as timeless guiding principles - **Trust, Agility, Empowerment & Wow**.

Our focus on culture and team spirit has been awarded on a number of occasions. Earlier this year MadeComfy was awarded by the AFR BOSS list as** Australia's 4th best place to work** in Travel, Retail, Hospitality & Experiences and previously Anthill recognised MadeComfy as one of **Australia's Coolest Companies** In addition to this, we were recently awarded **The Most Inspiring Property Management Company** at the Here To Stay ASTRA Awards and one of our team members took home The **Rising Star in Short-term Rentals** award.

**OVERVIEW OF THE ROLE**:
With our vision in mind to become Australia's most loved short-term rental brand, you are responsible for assisting the Property Performance Team in managing the performance of MadeComfy's properties by analysing and setting competitive nightly rates and optimising listing quality, with the aim to maximise revenue and enable MadeComfy to be scalable and profitable.

**KEY AREAS OF RESPONSIBILITY**:
**Revenue Management**:

- Assisting with the monitoring of the occupancy and revenue performance of MadeComfy's short-term rental properties across Australia
- Analysing market trends and competitors' pricing strategies
- Be responsible for price change updates with accuracy, consistency and efficiency
- Collaborate with other departments on pricing-related enquiries
- Work on revenue management related projects as they arise.

**Conversion Rate Optimisation (CRO)**:

- Understand factors impacting booking conversion on different booking platforms to optimisation tactics
- Monitor, review and update listings to maximise booking conversion rates across all booking platforms
- Collaborate with other departments to consistently improve listing quality and conversion rates
- Work on CRO related projects as they arise.

**KEY TRAITS**:

- Strong analytical skills, being comfortable with statistics and data analytics - Outstanding organisational abilities with a clear eye for detail
- Clear thinking and acting under pressure
- Aptitude in decision-making and problem-solving
- Comfortable working within a fast-growing startup with a 'Can Do' attitude
- Strong working capabilities with Excel
- Knowledge of IT/Business infrastructure and SQL is a plus
- BSc/BA in Business Administration, Economics, Finance, Commerce, Financial Accounting or Mathematics; MSc/MBA would be a plus

**PERKS**:

- **Make a difference** by starting in a role that allows you to Initiate and drive your own projects to continuously improve MadeComfy's performance and efficiency.
- Join a dynamic, passionate & diverse team who are invested in your growth & development
- A beautiful dog-friendly office in Ultimo
- Hybrid working environment - 3 days in the office, 2 days from home
- An award-winning company culture
- Be surrounded by inspiring people, within every team, at every level

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