Customer Service Officer

2 weeks ago

Perth, Western Australia Hearing Australia Full time

Overview
Customer Service Officer - Melvillerole atHearing Australia— permanent, part-time position (3 days/week).
Onsite role based in Melville and Rockingham.
Working hours: Monday 8:30am–5:00pm, Tuesday 8:30am–5:00pm, Friday 9:00am–4:00pm.
Responsibilities
Greet clients, attend to counter and telephone enquiries
Cover reception and undertake general administration duties, including booking client appointments, processing claims, data entry and monthly reports
Liaise with clients comprising of children and adults, some with complex needs, as well as clients with multicultural and Aboriginal and Torres Strait Islander backgrounds
Perform minor hearing aid repairs and troubleshooting
Assist clinicians with the provision of clinical services by proactively identifying client needs, offering professional advice and demonstrating the use of hearing aids
What you'll bring
Experience as a proactive problem solver with a desire to accept responsibility and take ownership of your work
Intermediate/advanced level computer literacy and some exposure or working knowledge of mobile technology (Apple and/or Android)
A desire to work within an organisation that contributes to the greater good and provides genuinely rewarding work, making a difference to the lives of our clients and their families
What matters most?
It's simple – your drive to help anyone and everyone who needs us.
Why Hearing Australia?
Hearing Australia is a trusted leader in our field.
We work across the country to support and empower people through hearing health when and where they need it.
Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere and to empower clients of all backgrounds.
Benefits
Attractive salary package includes a generous 15.4% superannuation
Paid parental leave
Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, well-being programs, salary packaging, discounts across a wide range of retailers)
Additional information
Police Check will be conducted (we pay), a current driver's licence is required, and you must have rights to work in Australia.
Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity and inclusion.
We are committed to facilitating a barrier-free recruitment process and work environment.
If you require accommodations, please let us know so we can assist you to participate fully in our recruitment experience.
We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply.
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Wellness and Fitness Services and Hospitals and Health Care
#J-18808-Ljbffr

  • Customer Service Officer

    3 weeks ago

    Perth, Western Australia Bendigo Bank Full time

    OverviewCustomer Service Officer | Community Bank Forrestfield | WAJoin to apply for the Customer Service Officer | Community Bank Forrestfield | WA role at Bendigo Bank.We've never been 'just a bank'. We're united in the belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Service Officer puts you in the...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Bendigo Bank Full time

    OverviewCustomer Service Officer | Community Bank Forrestfield | WAJoin to apply for the Customer Service Officer | Community Bank Forrestfield | WA role at Bendigo Bank.We've never been 'just a bank'.We're united in the belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Service Officer puts you in the...

  • Field Service Officer

    2 weeks ago

    Perth, Western Australia Service Stream Full time

    Primary LocationWelshpool, WAJob Description SummaryThe role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under our Gas Reading contract.You will receive on the job training and support from our team who take great pride in delivering quality work and great customer...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Bagtrans Full time

    **Customer Service Officer****We are looking for our next Customer Service Officer to join our Team.**At BagTrans we are searching for a Customer Service Officer for our Eastern Creek depot based in NSW.**Why the role exists**:We are seeking a customer service officer on a full-time permanent basis..The purpose of the customer service is to provide quality...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Djinda Produce Full time $45,000 - $60,000 per year

    Customer Service OfficerThis is an exciting opportunity to join our team as a Customer Service Officer, based in our Perth Airport Office.The successful applicant will be someone who enjoys working in a team orientated business, providing customer support to our clients along with general administrative duties.About UsDjinda Produce is an 100% Aboriginal...

  • Customer Service Officer

    1 week ago

    Perth, Western Australia beBeeService Full time $50,920 - $87,800

    Customer Service OfficerWe are seeking a highly motivated professional to deliver exceptional service as our Customer Service / Corporate Services Support Officer.Assisting with customer inquiries and supporting administrative processes is crucial for this role.Providing Department of Transport licensing services is also key to ensuring a positive experience...

  • Customer Service Officer

    1 week ago

    Perth, Western Australia Western Power Full time

    **Customer Service Officer**:- Location: Perth Office - CBD, WA, AU, 6000- 30 Dec 2024**Customer Service Officer - Permanent Full Time - Perth Office CBD**We are seeking a Customer Service Officer to deliver exceptional first-point-of-contact service to both internal and external customers. This role involves providing timely advice and information, ensuring...

  • Field Service Officer

    2 weeks ago

    Perth, Western Australia Service Stream Full time

    Primary LocationPerth - WAJob Description SummaryAn exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer.About the RoleThe role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under our...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Pirtek Full time

    **The Company**Pirtek, a proudly 100% privately owned Australian company with over 40 years in the business, is an international success story specialising in mobile "on site" service and replacement of hydraulic and industrial hose and fittings. Utilising a franchise business system as our service and delivery model, we are experiencing continued growth due...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Pirtek Full time

    **The Company**Pirtek, a proudly 100% privately owned Australian company with over 40 years in the business, is an international success story specialising in mobile "on site" service and replacement of hydraulic and industrial hose and fittings. Utilising a franchise business system as our service and delivery model, we are experiencing continued growth due...