Barista / Customer Service

3 days ago

Queanbeyan, New South Wales, Australia The Navy'S Anchorage Full time

Join a friendly team culture with a great work environment
- Benefit from professional development opportunities
- Training Support and Employee Mentoring Programs available
- Staff meal provided on shifts
- Guaranteed time off for Christmas & New Years

**ABOUT US**

**The Navy's Anchorage** is a non-profit company that operates Canteens on Royal
Australian Navy Bases across Australia. We are passionate about and committed to
our purpose - to deliver a dynamic range of welfare and lifestyle benefits and
services to Royal Australian Navy members.

**ABOUT THE ROLE**

This is a casual position with about 20 hours a week to begin with. As a **Barista / Customer Service**, you will contribute to our goal of creating a positive customer experience by providing excellent customer service and amazing coffee and food.

**In this role, you will be responsible for**:

- Drive a food truck between sites in Canberra to best service our customers
- Assist in providing catering services to our customers
- Consistently creating excellent customer experiences
- Making fantastic coffee
- Undertaking food preparation
- Managing the safety and hygiene of your work site, yourself, your customers and the food you are handling
- Responding to customer queries, requests and concerns

**ABOUT YOU**

You are a vibrant and energetic barista, experienced in high volume coffee making and operating a food truck. You also have food preparation skills able to make high quality menu items for your customers.

You are someone who gets the job done and you enjoy working in a fast paced, customer focused food and beverage outlet delivering great customer service, again and again.

You understand how this type of business operates and can quickly learn the ropes. You can also recognize how to improve your day to day performance to the benefit of customers and the business.

You are calm and confident under pressure and also know how to have fun and enjoy the work you do. You relate well to others and can work effectively in a team or independently.

**To succeed in this role you will need the following skills and attributes**:

- Current full ACT or NSW drivers licence
- Kitchen hand/ catering/ barista experience
- Highly developed face to face customer service and communication skills
- Excellent working knowledge of food handling & hygiene standards, including a current Food Safety Certificate
- Experience in the use of POS, EFTPOS and cash handling
- Reliability and ability to work well in a team environment as well as independently and remotely
- A high standard of grooming and presentation as this is a front of house role
- Ability to work early mornings

**HOW TO APPLY**

If you dream of working in a fun, customer-focused workplace while supporting our military personnel, then we would love to hear from you

**APPLY NOW**

No recruitment agencies, please.

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