Member Services Team Leader

1 week ago

Sydney, New South Wales, Australia Rhrgroup Full time

One55 Fitness offers the largest fitness facilities in Western Sydney located at West HQ. With qualified instructors, weights & equipment, a dedicated 25-metre pool, steam room, sauna, private fitness studios and cafè, One55 is a state-of-the-art Western Sydney Gym.

At One55, we're committed to creating an inclusive, welcoming environment for our customers. Our team is passionate about promoting health and wellness, and we're looking for a dedicated Member Services Team Leader to help us provide exceptional service to our customers.

**The-day-to-day**:
The role will be responsible for managing the front desk operations, lead and support the Customer service team, Implement Policies and Procedures and ensuring that every customer has a positive experience.

**Our perfect fit**:

- Strong Leadership skills
- Strong Communication skills
- Great Customer Service skills
- Energetic & Positive attitude
- Problem solving and organisation skills
- Passionate about fitness and creating a community-oriented atmosphere
- Ability to handle High Stress situations with professionalism and poise
- Flexibility to work early mornings, evenings, weekends and holidays as required.

**The Perks**
- Complimentary lunch or dinner cooked by a dedicated team of chefs and cooks and served up in our very own staff lounge;
- Ongoing discounts on accommodation, restaurants and sport & recreation programs;
- Free membership with ONE55, so you have NO excuses to miss your workout
- Unlimited career development and professional growth opportunities;
- Free secure parking
- TREAT yourself with our rewards and recognition program

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