Support At Home Program

5 days ago

Australia Gladstone Community Linking Agency Inc. Full time

Support at Home Program (SaHP) Care Manager
About GCLA
Gladstone Community Linking Agency (GCLA) has been delivering Beyond Ordinary care and support across the Gladstone region since 1977. As a registered provider of both the NDIS and Aged Care services, we support people to live well at home and in the community.
We're proud to offer services through the Support at Home Program (SaHP), CHSP, HCP, and ACVVS. GCLA is a purpose-driven, inclusive organisation that values kindness, thoughtfulness, and safe, quality support.
About the role
We're seeking a compassionate and organised Care Manager to lead holistic care planning and coordination for older Australians under the Support at Home Program. You'll assess needs, create tailored care plans, and ensure supports are delivered with dignity, safety, and respect.
This is a frontline, relationship-focused role that works closely with customers, families, service providers, and internal teams to help older people remain living well at home.
What you'll do
Conduct person-centred assessments and develop care plans based on goals and needs
Coordinate services with internal teams, health professionals, and external providers
Monitor and review care plans and customer wellbeing regularly
Maintain accurate records and ensure compliance with aged care standards
Advocate for the rights of older people and respond to concerns or risks
Work collaboratively within the Aged Care team and support new client intake
What you'll bring
Certificate III or IV in Aged Care, Community Services, or similar
Experience in community or home care roles
Knowledge of Aged Care Quality Standards and person-centred care planning
Excellent communication, time management, and documentation skills
Police Check, NDIS Worker Screening Check, and QLD Driver's Licence
Completion (or willingness to complete) SaHP or Aged Care training modules
Experience with CHSP, HCP, My Aged Care referrals, and care planning systems
Cultural competency and trauma-informed practice, especially with First Nations or LGBTIQ+ elders
Be part of a trusted, local organisation that genuinely values people
Supportive team environment with professional development opportunities
Work that has purpose and real impact in your community
Ready to apply?
If you're passionate about aged care and want to work for a team that cares deeply, we'd love to hear from you. Submit your application.
Unlock job insights
Salary match
• Number of applicants
• Skills match
Your application will include the following questions:
Do you have a current Police Check (National Police Certificate) for employment?
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a care manager?
Do you have a current Australian driver's licence?
Have you worked in a role which requires a sound understanding of the residential aged care accreditation standards?
Do you have a current NDIS Worker Screening Check?
Do you have customer service experience?
Do you have a current Working With Children (WWC) Check?
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