Eoi - Principal Advisor - Darling Downs South West

7 days ago

Toowoomba, Queensland, Australia Education Full time

This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.
**About the Department**:
The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.
**About the Role**:
Responsibilities include, but not limited to;
- Oversee governance processes that manage the regions enquiries and complaints in line with the Department's Customer Complaints Management policy and procedure, including reporting and records management.
- Provide authoritative advice and support regional staff to ensure the regional office has quality systems and governance processes for the management of complaints, internal and external communications, community engagement and regional operations.
- Manage, on behalf of the Executive Director, the preparation of complex reports, submissions and briefs, in accordance with the Department's processes.
- Initiate, lead and manage the Regional Operations and Corporate Governance Team who provide high-level regional operations, governance and services within the region.

Please refer to the attached role description for any mandatory requirements for this position.
**How to Apply**:

- Please attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history); and
- A 2-pg written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applicants need to be a current Queensland Government employee to be eligible to apply.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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