Rent Connect Officer

2 weeks ago

Brisbane, Queensland, Australia Communities, Housing And Digital Economy Full time

As a RentConnect Officer, you will deliver the department's RentConnect products and facilitate customer access to the private rental market, as well as assist customers sustain private tenancies.

**You will do this by**:

- Assessing and appropriately responding to customer needs, including assessment of a customer's housing need, and their ability to sustain a tenancy in the private rental market.
- Providing private rental assistance to customers with a housing need including information, education, coaching and advocacy to help customers find, secure, and sustain suitable private rental accommodation.
- Establishing, strengthening, and utilising strategic networks and individual relationships with local real estate agents and lessors, non-government and government human service providers, temporary accommodation providers and local government agencies.
- Developing and maintaining current knowledge of the local rental market and housing options available.
- Actively participating in local initiatives to improve inter-agency linkages and service delivery.
- Developing effective relationships and networks within the broader housing and support systems to enable appropriate referrals to support services.
- Contributing to the supervision of staff.
- Leading, coaching, and mentoring Housing Officers in the delivery of basic Rent Connect services.
- Leading and ensuring you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day to day operations.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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