Sales And Customer Service Administrator

1 week ago

Sydney, New South Wales, Australia La Prairie Group Full time

**Role Purpose / Mission**:
The Sales and Customer Service Administrator ensures excellence in sales operations across all sales channels. Effectively co-ordinates sales administration whilst supporting the retail management field team with store replenishment orders.

Responsible for entering, processing, and monitoring of all store orders including local market, travel retail, staff sales and New Zealand. Key liaison with the warehouse team to ensure order priority to meet delivery window deadlines.

**Main Accountabilities**:
**Sales**
- Responsible for administration of stock management, sell-in and discontinuation per retailer.
- Responsible for the timely sell-in of all launches according to brand marketing strategy.
- Ensure correct product mix and full assortment across retailers.
- Management of cost price changes with retailers and maintenance of operator spreadsheets and order forms.
- Follow-up of POS material allocation per customer, per launch and promotion as well as effective use of stock of A&P material.

**Order Processing**
- Enter, process and monitor customer orders through SAP and EDI in multiple currencies (AUD and NZD).
- Ensure orders are processed accurately and in line with CITES requirements and in a timely manner to allow sufficient time for warehouse dispatch.
- Be the back up for the E-Commerce Client Concierge, for order processing and live chat
- Communicate dispatch priorities to the warehouse.
- Be the key contact for internal stakeholder order and delivery requirements.

**Support**
- Provide sales administrative and clerical support to Retail Managers and Managing Director
- Support and assist with all office administration including managing kitchen and office supplies.
- Be a backup for office maintenance and repairs when VM Manager is unavailable.

**Requirement**:

- University Graduate preferred but not essential.
- 3 years sales and operations experience.
- IT Proficiency - Microsoft Office and expert in Excel, SAP proficiency an advantage. BI Reporting experience well regarded.
- Previous customer service experience essential.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Focus on continual process improvement.
- Keen interest in luxury service and offering.

  • Administration Support Officer

    1 week ago

    Sydney, New South Wales, Australia beBee Administrator Full time $60,000 - $75,000

    Job DescriptionA strong administrator is required to work closely with Audika clinics, clients, insurers and lawyers to meet the needs of WorkCover clients. The role involves coordinating with the clinic network, liaising with different parties from client referral to device fitting and maintenance, collaborating with a national network of lawyers and...

  • General Administration/Customer Service

    1 week ago

    Sydney, New South Wales, Australia Beaufort And Skipton Health Service Full time

    **Department**:Finance**Reporting to**:Chief Finance Officer**Classification / Code**:HS1Victorian Public Health Sector (Health Professionals, Health and Allied**Award Coverage**:Services, Managers & Administrative Workers) Single Interest EnterpriseAgreement 2021-20250.8 EFT - 32 hrs per week**Pay Rate & Hours of Work**:Dependent upon skills and...

  • Sales & Customer Service Administrator - Prestons

    1 week ago

    Sydney, New South Wales, Australia Curtis Partnership Full time

    Well established consumer goods business- Position based in Prestons with parking provided- $60-70k package (negotiable)Well established consumer goods business is seeking a Sales and Customer Service Administrator. Excellent entry level opportunity to launch or build upon your professional career.- Well established consumer goods business- Position based in...

  • Sales & Customer Service Administrator - Prestons

    7 days ago

    Sydney, New South Wales, Australia Curtis Partnership Full time

    Well established consumer goods business- Position based in Prestons with parking provided- Market salary on offer depending on experienceWell established consumer goods business is seeking a Sales and Customer Service Administrator. Excellent entry level opportunity to launch or build upon your professional career.- Well established consumer goods business-...

  • Customer Service Administrator

    2 weeks ago

    Sydney, New South Wales, Australia findapprenticeship.service.gov - Jobboard Full time

    Customer Service AdministratorGloucestershireContractUp to £15.50 p/hCustomer Service Administrator required by busy and growing engineering company. The successful Customer Service Administrator will manage sales order processing and provide exceptional administrative support on a contract basis.Main Duties: Customer Service Administrator• Processing...

  • Customer Service Administrator

    5 days ago

    Sydney, New South Wales, Australia findapprenticeship.service.gov - Jobboard Full time

    Customer Service AdministratorGloucestershireContractUp to £15.50 p/hCustomer Service Administrator required by busy and growing engineering company. The successful Customer Service Administrator will manage sales order processing and provide exceptional administrative support on a contract basis.Main Duties: Customer Service Administrator• Processing...

  • Customer Service Administrator

    2 weeks ago

    Sydney, New South Wales, Australia findapprenticeship.service.gov - Jobboard Full time

    Customer Service AdministratorGloucestershireContractUp to £15.50 p/hCustomer Service Administrator required by busy and growing engineering company. The successful Customer Service Administrator will manage sales order processing and provide exceptional administrative support on a contract basis.Main Duties: Customer Service Administrator• Processing...

  • Customer Service Sales Administrator

    1 week ago

    Sydney, New South Wales, Australia Ke Select Part time

    Permanent Part-time role- Opportunity to join a scientific and medical market leader- Data entry experience within a sales environment required**The Company**This is an exciting opportunity to join a scientific and medical industry market leader. You will be working with a growing organisation that is well-established and is a specialist within its...

  • Internal Sales/Customer Service/Administrator

    1 week ago

    Sydney, New South Wales, Australia Nook Collections Pty Ltd Full time

    Are you an enthusiastic and organised individual with a passion for delivering exceptional customer service? Do you thrive in a dynamic environment where you can showcase your multitasking abilities? We're seeking a proactive and detail-oriented Internal Sales/Customer Service/Administrator Rockstar to join our team and contribute to the seamless operation...

  • Administrator - Customer Service

    1 week ago

    Sydney, New South Wales, Australia 4Cccc Full time

    Immediate opportunity for enthusiastic Administrator with a passion for Customer Service to join this reputable company. You will play a key role in supporting departments teams and customers with a range of responsibilities not limited to:- Processing invoices and orders- Handling queries and product information- Data entry and Administration tasks-...