Contract Logistics

It's more than a job
As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers.
By doing so with precision, you contribute to the success of your team and to the day-to-day operations and success in the warehouse and distribution centres.
For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations.
At Kuehne+Nagel, our work truly contributes to more than we imagine.
How you create impact
Kuehne+Nagel is a global leader in logistics, specialising in innovative supply chain solutions.
At Kuehne+Nagel Australia, we foster an inclusive and respectful culture where collaboration thrives, and every voice is valued.
Step into a workplace recognised for its commitment to excellence, having earned Great Place to Work recognition for multiple years.
Be part of dynamic teams where innovation meets opportunity and join a company that supports your growth while making a difference in the world of logistics.
Make your mark with us today
What we would like you to bring
You will be responsible for the overall performance of an operational account, including overall responsibility for a pre-agreed contract within a site in order to achieve all agreed financial and operational objectives.
To manage, plan, organize, staff, and direct warehouse activities at the site ensuring that all material and equipment is available and maintained to support your operations
To achieve your key performance indicators (KPI) in the areas of cost management, productivity, customer service and profit.
To ensure your teams deliver against their customer, site and people key performance indicators (KPI).
To assist with all activities relating to customer onboarding, retention and operational excellence; collaborating at a contract level.
To drive productivity via engagement activities to create new initiatives focusing on continuous improvement at all times, ensuring your contract(s) meets or exceeds their productivity targets.
To contribute information required for tenders and proposals to support closing of new business.
To prepare and present all required customer updates.
To prepare required P&L with supporting commentary related to financial and service variances.
To train and develop your team to ensure robust succession planning.
To liaise with internal support resources and external providers (carriers, freight forwarders, suppliers).
Requirements:
Minimum 5 years' experience in logistics, supply chain, or freight forwarding operations
Proven ability to manage operational performance for assigned key accounts
Strong understanding of freight processes, including import/export, compliance, and service delivery
Experience conducting business reviews, analyzing KPIs, and presenting performance insights
Skilled in customer relationship management and maintaining long-term client partnerships
Ability to develop and maintain SOPs, ensuring consistency across regional and national teams
Proficient in data analysis, reporting tools (Excel, Power BI), and process documentation
Demonstrated success in continuous improvement initiatives and operational optimization
Capable of supporting RFQ responses, rate management, and implementation projects
Excellent communication and stakeholder engagement skills across internal and external teams
Detail-oriented with strong organizational and time management abilities
Comfortable working in a fast-paced, cross-functional environment with global exposure
Willingness to travel as required for client meetings and operational oversight
What's in it for you
Along with a competitive remuneration package, we want to make sure our employees are motivated in all aspects.
Here at Kuehne+Nagel Australia, we pride ourselves on taking care of our employees with benefits such as:
Corporate rates for Private Health Care Insurance
Free Flu Vaccination Program
Inclusive Gender-Neutral Parental Leave Policy to support all parents
Attractive long-service awards
Novated leasing
Charity and volunteering events
Flexible work arrangements
And more
If you're ready to take on this exciting opportunity and make a difference, apply now and become a part of our dynamic team
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on.
At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.
Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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