Compliance & Operations Officer

Compliance & Operations Officer

**Brighter Together**

Our mission is the make sustainability affordable and accessible for everyone.

By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.

Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the year in 2020 as well as winning the Sustainability Crusader award at B&T's 2023 Women Leading Tech Awards. She is a passionate and humble leader who has a human first approach to business. As a business we have been awarded AFR Sustainability Leader in the Banking and Finance category and won the inaugural Sustainability Award at the Affies

We value different perspectives, skills and backgrounds and have been recognised for our strength in creating a diverse and inclusive workplace, winning Best Workplace Diversity (Finnies 2021).

Like what you've read so far? Read on for info on this role

**About The Role**

As Compliance & Operations Officer, you'll help support the enterprise team by managing and optimising the compliance and operational aspects of the division.

You'll ensure our vendors (solar and other clean energy retailers) are adhering to program guidelines, efficient workflows and make suggestions to improve and enhance operational effectiveness and drive continuous improvement initiatives.

You'll act as the communication bridge within the Enterprise department and across the broader business.

$0 - $0 a year

**Responsibilities**
- Assist in the day-to-day operations of the enterprise team - participate in meetings and provide input on operational matters.
- Act as a liaison between the Enterprise department and other business units as well as ownership of the team inbox.
- Identify and escalate operational issues or bottlenecks, as well as collect and analyse data to find areas for operational enhancement process improvement initiatives.
- Prepare project documentation, including reports, and updates.
- Contact customers and vendors where required and assist with the resolution of specific issues raised
- Assist with risk management and compliance processes
- Assist with HESP referrals, NETCC & SAA Audit (Accreditations)
- Report on scheme guideline breaches and warnings
- Provide support with general issue management and resolution

**About You**
- You have a good understanding of operations and business processes
- Your organisational skills are outstanding, and you are skilled in managing your time well, with the ability to manage multiple tasks and projects simultaneously.
- You have excellent communication and interpersonal skills with the ability to liaise with people across all levels
- You are proficient in Microsoft Office suite - Word, Excel, PowerPoint - highly desirable if you have project management software experience
- You have a basic knowledge of project management principles
- Experience in solar / renewables sector is highly advantageous

**Benefits**

We're committed to building a culture where our people can thrive, both professionally and personally. So, we offer a variety of benefits and perks to support you and your family.
- Flexible working arrangements to suit individual needs and a hybrid work model.
- Employee share options - every new staff member is given an opportunity to join our Employee Share Option Plans (ESOP).
- Exciting and regular social activities to keep you connected with your team and others in the business
- Nutritious snacks - who doesn't love that? Our thoughtfully stocked pantry includes snacks to suit your every mood. From fresh bread, protein bars, chocolate, soy crisps - you name it We also offer a carefully curated collected of wines and beer on top for those looking to unwind or enjoy a social moment.
- End-of-trip facilities. Cycle in to work, lock up your wheels and have a shower in our end-of-trip facilities, which come complete with towel service and hair dryers.

**Diversity and Inclusion**

At Brighte, we celebrate diversity and encourage you to bring your whole self to work. Our inclusive culture is the foundation of our innovative and dynamic environment.

Named LinkedIn's #10 Top Australian Start Up (2021), we know we wouldn't be anywhere without our investors, who believe in our mission and the opportunities that lie ahead for a brighter future.

Airtree Ventures, Grok Investments, Kim Jackson and Scott Farquhar's Skip Capital, and Qualgro Partners all continue to support Brighte in making this dream a reality

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