Cleaning Services Manager

2 weeks ago

Sydney, New South Wales, Australia Assetlink Full time

As **Cleaning Services Manager**, you will report to** **the Airport Operations Manager and will organise, control and coordinate the operational management of the **International Terminal** at Sydney Airport to ensure the efficient delivery of Assetlink's cleaning contract.

This role will require availability 5 days a week with with a normal shift pattern of 8 am - 4 pm.

**What you will be doing**
- Organise, control and coordinate the operational management of the site to ensure efficient delivery of Assetlink's cleaning contract
- Communicate effectively with the client, passengers, customers, airport stakeholders and their staff
- Build and manage strong relationships with all Sydney Airport stakeholders
- Manage cleaning staff rosters in conjunction with the Roster Coordinator
- Prepare safety and operational audits
- Provide regular machinery assessments
- Manage site Subcontractors and arrange periodical work
- Create and sustain a safe and productive environment for all
- Lead and develop the on-site team: Senior Team Leaders and the frontline Cleaning Team members
- Prepare regular reports and analysis of business achievements, opportunities and targets, including risk assessments, cost benefit and SWOT analysis

**Desired Skills and Experience**:
**You will have**
- Commercial cleaning experience, ideally with multiple types of equipment and machinery
- Demonstrated team leadership experience of large teams, including performance management
- Experience in large retail environment - advantage
- Impeccable communication skills both written and verbal with the ability to resolve issues calmly and professionally
- Outstanding problem solving skills and strong attention to detail
- Exceptional time management, organisational and effective trouble shooting skills
- Positive and engaging manner with all stakeholders, strong customer service orientation
- Prior experience in a unionised environment - advantage
- Previous hands-on and formal staff training experience - ideal
- Intermediate Microsoft Office skills - Outlook, Excel, Word, PowerPoint - essential
- Tertiary education preferred (not mandatory) or relevant work-related experience - ideal
- Current open NSW driver licence
- Fully vaccinated in COVID-19

**What we offer you**:

- Reward and recognition incentives
- Ongoing training and development, Career development
- A safe and supportive working environment and a family-oriented culture
- Free uniform and Onsite parking

If you are a passionate about providing clients with outstanding customer service through positive team and client interactions - please send us your **CV** and **cover letter** - click '**Apply**' - we would love to hear from you.

In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process.

**Assetlink's Diversity Commitment**:
**_Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth._

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