Business Support Officer

**Churches of Christ, Seniors Living Business Support, Kenmore**

**Permanent, Full-time Opportunity**

**Imagine working for us**

Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.

We also offer:

- Salary-packaging benefits that can increase your take-home pay;
- Five weeks of annual leave and the ability to purchase more;
- Grants (for eligible employees) to assist in formal study;
- Access to online learning platforms to further develop your skills;
- Discounts through our large network of retail partners.

Established in 1930, We are one of Australia's largest and most diverse not-for-profit organisations.

Active in the areas of children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 Services in more than 100 communities, we positively impact around 45,000 lives a year.

**About the role**

Based in our Kenmore office, the Business Support Officer is responsible for providing administrative and complex business support to the Home Care Operations Support Team. At the end of each day, you will go home knowing that you are making a difference in our community. This challenging and rewarding role provides vital support to our care workers out in the field.

The role consists of:

- Reviewing client intakes to ensure process and funding compliance, feasible plans for service delivery and home care best practice;
- Assistance in the management of staff schedules and contractor services;
- Managing client, contractor and staff enquiries, referrals and site transfers;
- Managing petty cash, contractor transactions, client statement validation and other financial support as required.

Indicative Total Remuneration: $58,706.69 (plus significant salary sacrificing benefits + superannuation).

**About you**

We are looking for an individual with strong administrative skills who possesses a clear passion work with the team to achieve positive outcomes. You have strong communication and interpersonal skills that allow you to confidently communicate with internal and external stakeholders. You are able to multi-task, demonstrate initiative, exercise honesty and discretion and you work well under pressure. You will have the ability to professionally and calmly handle difficult conversations.

In addition to the above, you are someone who can reflect our organisational values in your daily practice;
- You model **Unconditional Love** in all interactions with clients, team members, and colleagues;
- You look to **Continual Innovation** to improve your own practice, and identify areas for improvement within your area of responsibility;
- You support **Mutual Trust** by communicating respectfully and honestly, and by working within your scope of practice and consistent with policies and procedures;
- You demonstrate a commitment to **Safety**, by working within scope and supporting the mental and physical safety of clients, care workers, team members, and yourself.

Your experience and qualifications for the role should also include:

- A minimum Certificate IV in Business Administration or equivalent;
- Experience in computer systems and the Microsoft Office suite in particular excel and outlook;
- Solid experience in an administration/business support role in the community services environment (or similar);
- Knowledge of the aged care/home care sector will be highly regarded but not essential.
- Under Churches of Christ policy and/or the applicable public health directions, team members are required to be vaccinated for Covid-19. As part of the recruitment processes we ask that you provide evidence that your vaccination meets the requirements of Churches of Christ policy or the applicable public health direction._

**To apply**

**Applications will be assessed as received