Guest Relations Attendant

1 week ago

Sydney, New South Wales, Australia Wests Group Full time

**About us**

The Executive and Gateway are owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation. The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.

We value our staff, which is why we recognise and reward your hard work with our AMAZING staff benefits.

**Being an employee of The Wests Group will give you access to the following**perks** and benefits**:
- Paid Parental Leave & 12 months of maintained superannuation- 5 days Wellbeing Leave - proactively manage your wellbeing- Flexible work option- Above-award wages, paid overtime and penalty rates for weekends and Public Holidays- 17.5% annual leave loading- Paid traineeships and leadership development courses- 40% discount off meals for club employees- Access to complete a nationally recognised Cert 3 in Hospitality with our training partner Allara Learning (Eligibility requirements apply) Information Link- $25 per month for an all-access Balance Collective membership (access to all three clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche). As an added bonus, this offer extends out to your partner as well- Discount accommodation rates at The Executive, The Gateway and The Anchorage Hotel & Spa- Discounted nib Health Insurance- 24/7 Employee Assistance Programs- Free annual flu vaccinations

**About the position**
- The Executive & The Gateway currently have a Part time opportunity in our Guest Relations team. This position is the first point of contact for our guests and provides friendly, personalised customer service throughout our guests stay. Key responsibilities will include:
- Maintaining guest accounts, taking reservations and assisting with guest enquiries- Having a thorough knowledge of all Hotel and Club facilities- Processing of financial transactions- Handling reservation enquiries and bookings- Check in and out of Guests

This position will be based at both The Gateway and The Executive and will have on average 25-30 hours rostered each week. We will require availability to work across a 7-day rotating roster including evenings, weekends, and peak holiday periods including public holidays. This position may also require overnight coverage a few weeks a year to cover annual leave for existing team members.

**Certifications required**:RSA**

**About you**

You are a team player with excellent communication skills and the proven ability to work unsupervised if required. You will have a strong work ethic and are reliable. With the flexibility to work across a 7 day rotating roster, you will have previous experience in customer service oriented position and demonstrate strong computer literacy skills. Previous experience is highly desirable but not essential.

  • Guest Relations Attendant

    6 days ago

    Sydney, New South Wales, Australia Wests Group Full time

    **About us**The Executive and Gateway are owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation. The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and...

  • Guest Relations Attendant

    1 week ago

    Sydney, New South Wales, Australia Wests Group Full time

    **About us**The Executive and Gateway are owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation. The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and...

  • Guest Services Attendant

    1 week ago

    Sydney, New South Wales, Australia Endeavour Group Full time

    Guest Services Attendant - Colyton HotelJoin to apply for the Guest Services Attendant - Colyton Hotel role at Endeavour GroupGuest Services Attendant - Colyton Hotel34 minutes ago Be among the first 25 applicantsJoin to apply for the Guest Services Attendant - Colyton Hotel role at Endeavour GroupAbout The RoleGuest Services Attendant | Colyton Hotel |...

  • Guest Services Attendant

    1 week ago

    Sydney, New South Wales, Australia Alh Hotels Full time

    About the Role**Guest Services Attendant (Housekeeping) | Hume Hotel**We're searching for a our very own 'Rosie the Robot' - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.Hume Hotel is a welcoming, well established hotel committed to providing clean, comfortable, and relaxing stays for our guests. We're currently...

  • Guest Services Attendant

    1 week ago

    Sydney, New South Wales, Australia Alh Hotels Full time

    About the Role**Guest Services Attendant | Colyton Hotel | Dream big with us**In every community, the pub is where the local character can be felt, and the characters can be heard. Where stories are made and retold. A place to escape and feel at home. And with passion on tap, our team adds to every pub's story.Do you have a passion for hospitality and a...

  • Guest Services Attendant

    1 week ago

    Sydney, New South Wales, Australia Alh Hotels Full time

    About the Role**Guest Services Attendant | Springwood Hotel | Dream big with us**In every community, the pub is where the local character can be felt, and the characters can be heard. Where stories are made and retold. A place to escape and feel at home. And with passion on tap, our team adds to every pub's story.Do you have a passion for hospitality and a...

  • Guest Services Attendant

    3 days ago

    Sydney, New South Wales, Australia Endeavour Group Full time

    About The RoleMorning Guest Services Attendant | Charles Hotel | Dream big with usIn every community, the pub is where the local character can be felt, and the characters can be heard. Where stories are made and retold. A place to escape and feel at home. And with passion on tap, our team adds to every pub's story.Do you have a passion for hospitality and a...

  • Guest Relations Attendant

    3 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Guest Relations Attendant jobs in New South WalesJindabyne, New South Wales The Realise GroupPosted 9 days agoJob DescriptionJoin our teambr>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.This work involves posing as a customer whilst making detailed...

  • Guest Services Attendant

    3 days ago

    Sydney, New South Wales, Australia Endeavour Group Full time

    About The RoleGuest Services Attendant | Colyton Hotel | Dream big with usIn every community, the pub is where the local character can be felt, and the characters can be heard.Where stories are made and retold.A place to escape and feel at home.And with passion on tap, our team adds to every pub's story.Do you have a passion for hospitality and a knack for...

  • Guest Services Attendant

    1 week ago

    Sydney, New South Wales, Australia Alh Hotels Full time

    About the Role**Guest Services Attendant (Housekeeping) | Villawood Hotel**We're searching for a our very own 'Rosie the Robot' - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.Are you detail-oriented, reliable, and take pride in creating clean and welcoming spaces? Villawood Hotel NightCap is looking for a Housekeeper...