Mortgage Broker

**Ballarat Office**:
Our Lending division are currently seeking a Mortgage Broker to fulfill and internal role to manage Annual Client Reviews, existing loan top-ups and further purchases.

Mulcahy & Co are a busy, well established business hub who provides an extended range of specialized services from personalized taxation and business advise to legal, financial planning, lending and marketing services.

We understand the importance of offering reliable, superior service to all our clients. We offer a diverse, inclusive and flexible working environment where you are nurtured and mentored alongside our senior team members to help you achieve your best while maintaining mutual respect and support for all.

Our team is over 170 strong, so the opportunity to learn from the many team members in our six divisions is beneficial to your career.

Apply**Responsibilities**:
**To be considered for either role, we expect you to have**:

- The ability to prioritise and work under pressure
- 2-5 years' experience with Home Loan Lending either at a Lending Institution or as a Broker. An experienced Loan Administration processor looking to develop a career as a broker.
- Attention to detail and accuracy
- Ability to manage your own workload within a supportive team environment
- Excellent spoken and written communication skills
- Enjoy working autonomously as well as within our talented team.

**Your duties will include but are not limited to**:

- Complete Annual reviews for existing clients to ensure the client has the best current interest rate with their lender.
- Compare the current loan to the market and suggest alternative options to provide the client with a better outcome.
- Assist existing clients to process top-ups and increase to existing loans
- To deliver appropriate & unbiased mortgage broking services to a range of clients ensuring up to date product and industry knowledge and compliance with regulatory legislation is maintained.
- To coordinate workload, including client appointments, meetings, lender product or refresher training, professional development activities and follow-up appointments and/or calls.
- To manage a client database to ensure an ongoing client relationship management strategy is implemented, maintained and
managed. This may include calls and follow-up relating to pre-approvals, settlements, post-settlement, key anniversary dates and proactive marketing to clients and prospective clients. The ongoing relationship management of referrer and prospective referrer relationships may also need to be coordinated as part of the business' CRM strategy.
- To maintain a high level of customer service to both internal and external customers including day to day liaison, follow up and investigating queries & complaints in a timely manner.

Remuneration package to match individual experience and skill set and will be discussed during interview selection.

**Employment benefits include but not limited to**:

- Flexible working arrangements.
- Mentoring, training and support through our vast senior team.
- Competitive remuneration based on experience.
- Supportive team environment where we all love to help each other to get great results for our clients.
- Support for further study.
- Delivery of dynamic & forward-thinking client service.
- Opportunities exist to move around within our nationwide office network.

Apply