Console Operator/Customer Service

1 week ago

Melbourne, Victoria, Australia United Petroleum (Pie Face) Full time

**Retail Staff/Console Operators**
- **Calling all foodies & those with previous retail & customer-service experience**
- **Work with a close-knit team**
- **Full training provided to all team members**

**About the Company**

Established in 1993 and with over 400 locations nationally, United Petroleum is Australia's fastest-growing independent petrol, convenience and food business. We offer premium quality fuels and specialise in retail and wholesale fuel markets, convenience stores, fuel importation, fuel distribution and ethanol manufacturing. Not to mention Pie Face, renown for our hand-crafted premium pies and rolls, baked fresh in store We are dynamic and fast-paced with very exciting growth plans in place.

**About the Role**

We are **always** looking for passionate and motivated food and customer service champions to join our and currently have an opportunity available.

Your key responsibilities will be:

- Delivering high quality service to all customers, following our service steps including upselling
- Maintaining site standards - including cleanliness, merchandising and promotion
- Ensuring our cabinets are always full of fresh quality products, baking throughout the day
- Fulfilling online orders whilst looking after customers in the shop
- Following all safety requirements inside and on the forecourt, with due diligence
- Undertaking scheduled training as required to remain up to date on the latest learning
- Following all United and Pie Face operating procedures and standards
- Contribute to achieving the goals and targets of the site
- Supporting the Store manager in resolving any audit issues
- Monitoring sales and stock levels across the shop and Pie Face

If you have a drive for excellent customer-service, are a team player, positive and energetic and love to have fun, we want to hear from you.

To be successful, you will have:

- Previous customer-service experience, preferably in retail
- Background working in the food/hospitality industry, fast food experience an added plus
- Positive energy and great attitude
- Willingness to learn
- Sound communication and interpersonal skills
- Availability to work weekends and nights

All Applicants must have the right to work in Australia

**Job Types**: Part-time, Casual

**Salary**: $24.87 - $41.42 per hour

Expected hours: 8 - 24 per week

Schedule:

- 10 hour shift
- 8 hour shift

**Education**:

- High School (Year 12) (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Fluent English (required)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Port Melbourne, VIC 3207 (required)

Work Location: In person

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