Digital Operations Analyst

7 days ago

Sydney, New South Wales, Australia Justice Health And Forensic Mental Health Network Full time

**Employment Type**: Permanent Full Time
**Position Classification**: Programming Super
**Remuneration**: $102,945 (Year 1) - $112,998 (Year 2) + super
**Hours Per Week**: 38
**Requisition ID**: REQ572460

**Position Title**:**Digital Operations Analyst**

**Just the place** to grow your career and be part of a valued team delivering care where it's needed most
- Justice Health NSW is a challenging yet rewarding place to take your career even further. With industry-leading safety standards, you can focus on doing your best work alongside skilled colleagues while gaining job training to progress your career.

**The Role**

We're currently looking for Digital Operations Analysts to provide onsite assistance, information, and support to users to solve reported issues, prepare devices and technical equipment to support all employees within JHNSW and its clients. The overall aim is to provide excellent frontline customer service and assist the business with their use of IT systems and services.

This position will work closely with all departments within the Digital team and will ensure the delivery of reliable and secure Digital Health Services to a broad range of stakeholders, whilst seeking to improve systems to ensure quality patient centred care. Being a team player, you will be well organised with strong technical knowledge, being solution focused and able to effectively perform in a fast-paced and ever-changing environment.

**Salary & Benefits**

Your salary of $102,945 (Year 1) - $112,998 (Year 2) + super and leave loading is just the beginning. You'll also have access to:

- Free on-site parking at some sites to minimise your commute time.
- Access to salary packaging benefits.
- Fitness passport (if you're eligible)
- Fantastic training & education opportunities available

**Diversity & Inclusivity**
- We are an equal-opportunity employer. We employ all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability.

**Ready to Apply?**

The first step is to submit your resume and answers to the following targeted questions:

- How do you ensure effective user training and support for Digital systems?
- Describe your experience in troubleshooting and resolving hardware and software issues?

Need more information?

**Applications Close: Sunday 1st June, 11:59pm

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