Dispute Resolution Specialist
1 week ago
Dispute Resolution Specialist - Consumer
- Multilocation
At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let's care for tomorrow, so we can create a better future together, for everyone.
24-month contract opportunity
About the role
- Resolving customer concerns in a timely, accurate and compliant manner.
- Handling various types of complaints, this includes investigating and remediating compliance and privacy breaches, while adhering to the General Insurance Code of Practice guidelines and Regulatory Guide 271.
- Preparing notices for the Australian Financial Complaints Authority (AFCA) to ensure we adhere to our regulatory expectations, codes, and guidelines. Additionally, maintaining and monitoring our Complaint Management Systems.
- Through our High Care process, supporting customers who experience vulnerabilities in a manner that provides them with the utmost care, respect, and support.
- Collaborating with stakeholders to identify areas of improvement to enhance processes and services.
About you
- Extensive experience working in a customer complaint environment.
- Resilience and passion to thrive in a fast moving, challenging and customer driven environment.
- Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.
- High level of attention to detail
- Excellent written and verbal communication skills to enable meaningful conversations with customers, while also maintaining empathy and Allianz's customer values at all times.
Benefits and perks
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
- Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program
- own a piece of your employer
- For more details about our benefits, visit theAllianz Careers site.
About our culture
We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We're committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.
Adjustments and support
-
Dispute Resolution Specialist
2 weeks ago
Perth, Western Australia beBeeSpecialist Full time $120,000 - $180,000Job OverviewWe are seeking a skilled Dispute Resolution Specialist to join our team. As an Associate Lawyer, you will work closely with directors across a diverse range of commercial litigation and disputes.Your key responsibilities will include supporting directors in the superior Courts and running your own matters across the District and Magistrates Court...
-
Dispute Resolution Specialist
2 weeks ago
Perth, Western Australia Allianz Australia Full time**Dispute Resolution Specialist - EDR Team | Career development opportunity**This role is challenging and a highly rewarding work environment, perfect for people who looking for career growth and a flexible working team.At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We're one of the world's leading...
-
WA Dispute Resolution Specialist
2 weeks ago
Perth, Western Australia beBeeOpportunity Full time $100,000 - $140,000Dispute Resolution LawyerWe are seeking an experienced and dynamic Dispute Resolution Lawyer to join our team in Western Australia.As a key member of our litigation team, you will be responsible for providing expert legal advice and representation in commercial disputes, including contractual and shareholder disputes, negligence and liability defences,...
-
Dispute Resolution Specialist
2 weeks ago
Perth, Western Australia beBeeLitigation Full time $120,000 - $160,000Job OverviewWe are seeking a skilled professional to fill the role of Associate Lawyer, providing exceptional support to Senior Leaders and Lawyers in commercial litigation and disputes.Contractual & Shareholder disputes; E&R, agri-Negligence and liability defences; financial and constructionInsolvency mattersLand and property disputesAbout the RoleYou will...
-
Dispute Resolution Specialist
2 weeks ago
Perth, Western Australia beBeeCommercial Full time $120,000 - $170,000Delivering high-quality, strategic advice is at the core of our services. We're seeking a talented lawyer with 3–5 years of post-admission experience to join our litigation and dispute resolution practice.Job OverviewOur firm specializes in commercial law, offering clients comprehensive solutions across a wide range of disputes.You'll work alongside...
-
Dispute Resolution Specialist
2 weeks ago
Perth, Western Australia beBeeLitigation Full time $110,000 - $140,000At Lavan, we are dedicated to creating an inclusive and diverse workplace.Job DescriptionOur Dispute Resolution team is seeking a skilled litigator to join our dynamic group of professionals.This role will involve working on a range of commercial and corporate litigation matters while collaborating with our Partners to drive business growth.Responsibilities...
-
Dispute Resolution
2 weeks ago
Perth, Western Australia Lavan Full timeDispute Resolution & Investigations Lawyer3 days ago Be among the first 25 applicantsJoin Western Australia\'s leading, full-service law firmLavan is a pre-eminent, independent Western Australian law firm with a 125 year plus history. We are a full-service firm and offer a multi-disciplinary approach. We bring to our clients a specialised local knowledge,...
-
Dispute Resolution
2 weeks ago
Perth, Western Australia Lavan Full timeDispute Resolution & Investigations Lawyer3 days ago Be among the first 25 applicantsJoin Western Australia\'s leading, full-service law firmLavan is a pre-eminent, independent Western Australian law firm with a 125 year plus history. We are a full-service firm and offer a multi-disciplinary approach. We bring to our clients a specialised local knowledge,...
-
Business Development Specialist
2 weeks ago
Perth, Western Australia beBeeLitigation Full time $110,000 - $140,000Dispute Resolution & Investigations AttorneyWe are seeking a seasoned Litigation attorney to join our Dispute Resolution team.The ideal candidate will be involved in a range of commercial and corporate litigation matters whilst working closely with our Partners to drive business growth and contribute to the practice's advancement.We are looking for a...
-
Dispute Resolution Specialist
1 week ago
Perth, Western Australia Bebeelitigation Full timeJob OpportunityWe are seeking a talented and experienced Legal Professional to join our team in a Litigation Counsel role.Job Description:Assist in handling ongoing litigations and arbitrations in jurisdictions where the company has operations.Manage legal efforts in response to contentious inquiries, including managing pre-litigious and regulatory matters...
