Store Support Officer

2 weeks ago

Melbourne, Victoria, Australia Chemist Warehouse Full time

**About the role**:
Chemist Warehouse is one of Australia's leading retailers and continues to grow rapidly year after year. With over 600 stores across Australia, New Zealand, Ireland, China, and Dubai—and more exciting locations on the horizon—our success is driven by our exceptional customer service, affordable pricing, and quality products. We pride ourselves on our innovation and ability to respond to the dynamic needs of today's market.

We are seeking motivated individuals to join our team in a hands-on role based in SA that supports **store setups, relays, relocations, and expansions**. Reporting to the Store Setup & Support Manager, you will play a critical role in ensuring these projects are delivered efficiently and in line with business expectations.

**Key Responsibilities**:
**Store Setups, Relays, Expansions & Relocations**
- Assist in preparing and launching new stores by the designated opening date
- Support the relay, expansion, and relocation of existing stores
- Implement Planograms and Chemist Warehouse-approved merchandising standards
- Help prepare and organise merchandising materials for upcoming store projects
- Participate in the development and testing of new merchandising strategies
- Provide support and training to store staff in line with Chemist Warehouse retail guidelines

**General Duties**
- Carry out additional tasks or projects as directed by management
- Comply with company policies, procedures, and safety guidelines
- Foster a professional and respectful working environment
- Maintain a strong commitment to workplace health, safety, and wellbeing

**Qualifications & Experience**:

- Previous merchandising or retail experience is preferred
- Familiarity with Planogramming is highly regarded
- A current and valid driver's licence is required
- Knowledge of Chemist Warehouse merchandising guidelines is beneficial but not essential

**Personal Attributes**:

- Clear and confident communicator, both written and verbal
- Strong organisational skills and attention to detail
- Ability to prioritise tasks and manage workload independently
- Enthusiastic, energetic, and highly adaptable
- Comfortable lifting and moving stock as needed
- A collaborative team player who also works well autonomously
- Flexible with hours and willing to travel interstate
- A willingness to learn and adapt to new environments and systems

**What's in it for you**:

- Discounts across all Chemist Warehouse Retail as well as affiliated brand partnerships
- Access to ongoing training and professional development
- Free flu vaccinations
- Access to EAP support services
- Career growth

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