Cancer Concierge

**Job no**: 914562
**Work type**: Full time
**Location**: Adelaide CBD
**Categories**: Administration, Business and Management
- **Central Adelaide Local Health Network - Adelaide 5000 - Royal Adelaide Hospital**:

- **Salary: $67,589 to $72,033 + Superannuation and Salary Sacrifice Benefits**:

- **x1 Full-time Permanent Position**

**About the Role**

Join the Central Adelaide Local Health Network's **Cancer Program as a Cancer Concierge**, where you'll make a meaningful difference in the journey of cancer patients. Based across the Royal Adelaide Hospital and The Queen Elizabeth Hospital, you'll be the key point of contact for private patients navigating inpatient and outpatient care. Your role will focus on delivering personalised, non-clinical support to patients and their families, helping them make informed choices and ensuring their experience is as smooth and supported as possible.

In addition to patient-facing responsibilities, you'll play an important administrative and coordination role within the cancer team—supporting nurse-led clinics, assisting with patient bookings, data reporting, and improving administrative workflows. This is a unique opportunity to contribute to a compassionate, forward-thinking health service dedicated to excellence in patient care and support.

**About You**

You will bring a patient-first mindset, excellent communication skills, and confidence working independently in a fast-paced hospital environment.
- Proven ability to provide empathetic, high-level customer service in a healthcare or similar setting
- Strong interpersonal and administrative skills, with experience in data entry, coordination, and office systems
- Demonstrated ability to manage confidential and sensitive information with integrity

**About CALHN**

At Central Adelaide (CALHN), we're shaping the future of health through excellence in clinical care, research, and innovation. As South Australia's largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people.

With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it's expected, but because our values guide us to be our best.

Join us and be part of a team that's driven by a commitment to a seamless safe and connected experience for all.

Find out more about our stories, our network, and the opportunities to be part of CALHN.

**Benefit of Joining CALHN**

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

- **Salary Attractions**: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.
- **Annual Leave**: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
- **Health and Fitness Benefits**: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families.
- **Career Opportunities**: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.
- **Employee Assistance Program**: Confidential counselling and support services are available via our Employee Assistance Program.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

**Our Commitment to Diversity and Inclusion**

**Application Information**:

- Please refer to the role description for essential educational/vocational qualifications that may be required.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Job ref**:914562

**Enquiries to**:
Stacey Hickman
Position: Dept Adm Team Leader
Phone: 7074 2591

**Application Closing Date**

11:55 pm 26th September 2026

**Refer to the SA Health Career Website -**How to apply** for further information**

Australian applicant guidelines

International applicant guidelines

**Advertised**: 12 Sep 2025 Cen. Australia Standard Time
**Applications close**: 26 Sep 2025 Cen. Australia Standard Time