Store Manager:

Overview
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Store Manager: Pottery Barn Kids
role at
Pottery Barn Kids
.
Our Pottery Barn Kids store in Bondi Junction is seeking a results-driven, customer-focused, and dynamic Store Manager to deliver exceptional customer service, lead a brilliant team, and inspire outstanding performance. This is a permanent, full-time position (76 hours per fortnight) on a rotating 4-week roster. Availability to work full alternate weekends as part of the roster rotation is also required.
Williams-Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.
What You Will Be Doing
Build and develop a strong team, fostering a high-performance work environment within our People-First culture
Recruit, interview, and select qualified candidates to build a talent pipeline
Coach, train, and motivate your team through ongoing programs in sales, customer service, and product knowledge development
Develop and empower your management team to take on increased levels of responsibility
Ensure the store meets or exceeds sales, contest, and payroll goals
Ensure your team provides an exceptional customer experience
Maintain and uphold store standards - visuals, cleanliness, signage, safety, etc.
Manage store operating procedures - inventory levels, cash control, minimising losses, etc.
Maintain a safe work environment and ensure ongoing safety training and awareness
Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People-First Philosophy
What You Will Bring To The Role
Have experience in retail management, ideally in homewares and/or specialty retail
Are passionate about "owning your business" and being empowered to make decisions that best support the needs of the business
Are a results-oriented, influential leader who loves to coach, mentor, motivate, inspire, and help grow your team to meet and exceed goals
Thrive in an entrepreneurial environment and consistently look for ways to think outside the box
Are passionate about customer service and enhancing our customers' lives at home and are not afraid to go above and beyond to exceed a customer\u2019s expectations to close a sale
Are an agile leader who can think on your feet and comfortable with flexing your schedule and prioritising to ensure business goals are achieved
Possess critical thinking skills to creatively identify challenges, think through complex issues, and develop action plans in a timely manner
Have excellent communication, organisational, and leadership skills
Have a proven ability to manage a team to exceed sales goals while meeting payroll targets
Have a knack for identifying top talent, creating strong teams, and training, developing, and retaining great people
Physical Requirements
Ability to be mobile in the store and back-of-house areas, including standing for long periods
Ability to climb ladders and use other equipment in line with safety standards
Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques
About Us
Williams-Sonoma Australia Pty Ltd. is a multi-channel specialty retailer of high quality products for the home.
In 1956, Chuck Williams started a small business with a big idea, focused on customer service and improving the home. Today, Williams-Sonoma, Inc. operates across multiple brands and locations, including Pottery Barn Australia, Pottery Barn Kids Australia, west elm Australia, and Williams-Sonoma Australia.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Retail
Ready to join the Team? If you're a motivated Retail Professional looking to take the next step in your career, apply today and make an impact as our next Store Manager
Only candidates with work rights in Australia will be considered.
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