Diabetes Education Service Administrative Support

-Location: Melbourne | Northern Metropolitan
Job type: Part time
Organisation: The Royal Melbourne Hospital
Salary: Salary not specified
Occupation: Administration/Secretarial
Reference: 67181

**Diabetes Education Service Administrative Support,**

**Royal Melbourne Hospital City Campus**
- **Work closely with the specialised Diabetes Education Service nursing team; Key team member supporting the day to day operations of the service and the interactions between staff and patients**:

- ** Administrative based role with quality improvement aspects, requiring a high level of organisation and reliability as both a team and autonomous worker**:

- ** 0.2 EFT vacancy - Job share position with other Diabetes Education Service Administrative Support staff**
- We are a dynamic and proactive Diabetes Education Service team in a major metro hospital, where you will be working predominantly with Diabetes Educator Clinical Nurse Consultants, Endocrinologists, Dietitians and Research colleagues.
- We are embarking on an exciting period of growth and service expansion with a strong focus on diabetes technology service provision, telehealth services, inpatient diabetes management and service quality and development.
- Make yourself known and come and join our team

**Your new role**:

- Our Administrative Support staff are integral to our daily operations, service provision and supporting excellent patient care
- Provide a professional and caring customer focused service, often as the first point of contact and communication for patients, their families and visitors
- Responsibilities include clerical, administrative and receptionist duties to support the Diabetes Education Service Team, in particular relating to patient enquiries, bookings, admissions and discharge
- Coordinate the physical and telecommunication traffic throughout the area; provide clear and concise communication with staff, patients, carers/relatives and the public in the process of performing duties, including supporting the flow of patient activity
- Contribute to service and quality improvement activities of the service
- This position job shares with other Administrative Support staff comprising 0.8 EFT

**About you**:

- We're welcoming a new Administrative Support team member with strong backgrounds meeting the required selection criteria and matching our positive work culture and high standard of patient care:

- Highly developed customer service
- Relevant clerical experience and administrative skills
- Strong competence in computer skills; digital patient management systems and accurate keyboard skills
- Demonstrated team player with an ability to work autonomously in a multidisciplinary environment

**Benefit of working with The Royal Melbourne Hospital**:

- Comprehensive Health & Wellbeing Programs including; On-site staff gym, Staff Medical Service, Employee Assistance Program, Peer Support Program - run by our dedicated employees
- Work alongside highly trained staff whilst providing compassionate and supportive care for all members of the community
- Career progression opportunities to suit your professional development goals.
- Be part of a team that prides itself on a collaborative and inclusive environment, committed to high quality evidence based patient care

**Interested?**
- If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.
- For a confidential discussion please connect via the details below.