Contract Manager

About us
The Shared Service Provider (SSP) is a team within the Department of Government Services that delivers property, carpool and library services to clients across the Victorian Government, including Victorian Government departments and a range of agencies. SSP strives to be a shared service provider of choice, achieving value for the Victorian Public Sector by delivering strategic, client focused services.
Within the SSP sits the Contracts and Procurement team that provides support and advice on contract governance and terms and is a point of escalation. The team works with SSP work streams to ensure timely procurement in compliance with all government and department guidelines. The team is relied upon by SSP to support the smooth procurement and contract management of the business and maintain all workflows, records, documents, to ensure best practice management.
About the role
This position presents an exciting opportunity where you will be responsible for providing oversight and support for contract management across SSP, comprising of real estate and facilities management, including providing advice regarding the operational and commercial aspects of the contract. In the role, your main responsibilities will include:

- providing supportive leadership and motivations to the Support Officers for the delivery of quality and timely outputs
- monitor internal contract management systems and processes and ensure compliance is achieved across the organisation
- contribute to the identification and implementations of solutions to complex problems or issues
- provide timely responses and high-quality service to external service providers, clients departments, agencies and key stakeholders
- build and maintain constructive relationships with senior leaders within SSP, working with them to advise and deliver on their contract management needs effectively.

Please note this is a fixed term, three-year opportunity.
About you
You are a confident communicator who can seamlessly translate strategic objectives into deliverables with the capability to influence stakeholders and provide high level support at varying levels of seniority.
To be considered for the role, you must be able to demonstrate:

- experience in procurement and master supplier contract management, including proven ability to interpret and provide advice to colleagues based on an understanding of complex contract documents and legislative requirements
- your ability to influence and resolve commercial issues through negotiations with multiple stakeholders, in order to achieve improved outcomes
- experience in the implementation and management of contract management frameworks
- demonstrated ability to lead projects, influence colleagues and implement changes which enhance SSP's contract management activities
- excellent leadership and interpersonal skills, including a demonstrated ability to build effective relationships and work productively with a diverse range of internal and external stakeholders.

Tertiary qualifications in a related discipline, and/or significant experience in a similar role will be highly regarded. Experience in property (including Real Estate, Facilities Management, and projects) contract management or in shared service provision or government would be an advantage.
About our culture
We aim to be a model employer providing an inclusive workplace that is understanding and respectful of differences such as gender, identity, race, disability or age. In addition, we are committed to supporting Aboriginal pathways between education and employment.
The Department strives to create an environment that supports a flexible and adaptive workforce. All requests for flexible working arrangements will be considered in line with operational requirements.
How to apply
Vaccination
DGS is committed to providing and maintaining a working environment which is safe and without risk consistent with the DGS's obligations under the Occupational Health and Safety Act 2004 (OHS Act). DGS's COVID-19 Vaccination Policy requires all DGS employees to have an up-to-date vaccination status, or be medically exempted, as defined by the Australian Technical Advisory Group on Immunisation (ATAGI), in order to attend a DGS work site or work for the Department in the community. DGS may request proof of vaccination or exemption during the recruitment and selection process.