Expression Of Interest

4 days ago

Perth, Western Australia City Of Perth Full time

Customer Experience | Customer Service
- **Starting from $67,236 per annum, plus super.**:

- **Full-time/ Part-time Permanent opportunities.**:

- **On-site, CBD Location.**:

- **Shifts may include days, afternoons, weekends and public holidays.**

Do you want to make a difference and deliver exceptional service to the City of Perth's community and visitors? We are looking for enthusiastic and passionate individuals to join our team of Superstar Customer Experience Officers.

**About the role**:

- Assist customers by providing up-to-date information on the City's activities, events and current matters
- Deliver high standards of service by meeting KPIs, seeking feedback, working collaboratively, and participating in training

**About you**:

- Can work well in a team, and independently
- Strong written and verbal communication skills
- Ability to navigate numerous systems to support our customers
- Experience in frontline customer service and familiar with delivering service expectations
- Ability to prioritise tasks

Above all, you will live our values of commitment, teamwork, courage, and respect that allow us to come together to lead and support the community.

**How to apply**

Please provide a comprehensive resume, together with a cover letter of no more than two pages outlining your interest in the position and addressing your suitability for the role.

Applicants may be considered for similar positions within the City of Perth.

**Applicants will be required to obtain a National Police History Check via the City of Perth prior to commencing employment.**

For further information please contact Dan Ivanovic, Team Leader Customer Experience Operations, 94613442.

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