New Account Manager, Marketplace

1 week ago

Sydney, New South Wales, Australia Amzn Commercial Srvcs Pty Ltd Full time

Excellent written and verbal communication skills.
- Bachelor's Degree in Commerce, Economics, Business or other relevant degree.
- 2-4 years work experience, with a strong track record of success in exceeding KPIs and performance goals.
- Advanced computer skills (Excel, Word, Outlook, PowerPoint).
- Ability to drive successful projects with a wide range of people at all decision-making levels.

Job summary

There's never been a more exciting time to join Amazon

We are growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. New team members are joining us every day in our mission to be the most customer-centric company on Earth. To reach our goal we need talented, bright and driven individuals. If you'd like to help us build the number one place to find and buy anything online, then this role is for you.

We're looking for a motivated and driven New Account Manager to join our Existing Seller Management (ESM) team. You'll join a diverse team of high performing Account Managers working with some of the top Selling Partners in the AU marketplace, with ample opportunity to grow and develop new skills.

You will:

- Work with established Selling Partners helping to drive growth across multiple categories
- Work with a wide range of businesses and decision makers, from eCommerce arms of major Australian brands and retailers to smaller independent/family businesses.
- Collaborate with Product teams to help with Selling Partner education and adoption of Amazon services such as Fulfilment by Amazon (FBA), Sponsored Advertising and Global Selling.
- Analyse internal and industry data to understand the competitive landscape to identify customer behaviours, trends and new opportunities.
- Relay Selling Partner needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams.
- _________________

Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.

Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.

A day in the life

Help and guide our sellers to;
- Grow their business at Amazon
- Adapt new programs and features
- Solve their operational issues
- Experience with ecommerce, brand/product management, sales, marketing or customer success would be advantageous.
- Strong business judgment, proven ability to influence others.
- Experience using Salesforce CRM or other CRM tool.
- Strong data manipulation and analytical abilities with excel (advanced formulas, functions and pivot tables).

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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