Area Manager

7 days ago

Sydney, New South Wales, Australia Yo-Chi Full time

Support Team

Operations

Sydney

Permanent / Full Time

NSW - New South Wales

Lead NSW venues with one of Australia's fastest growing brands

Drive growth, inspire teams, create unforgettable customer moments

Thrive in a fast, fun, and dynamic work environment

**Join Yo-Chi: Where Growth Meets Good Vibes**

**About Us**:
Welcome to Yo-Chi, the frozen yogurt brand that's redefining dessert in Australia We serve up premium, self-serve frozen yogurt in vibrant, welcoming spaces designed to spark joy. At Yo-Chi, it's all about letting our customers create their own slice of happiness at our toppings bar.

We've been on an incredible journey, doubling in size in both 2021 and 2022, and we're just getting started. With even bigger growth plans for 2024 and beyond, Yo-Chi offers amazing opportunities to learn, grow, and carve out a lasting career. Our leadership team brings deep expertise across retail and hospitality, so you'll be in great hands as you step up and lead your own team.

**About the Role: NSW Area Manager**

As NSW Area Manager, you'll be the heartbeat of our venues, guiding and supporting Venue Leaders and their teams to create unforgettable experiences for our customers. Reporting to the State Leader, you'll:
Build high-performance teams with a passion for exceptional customer service.

Drive recruitment and onboarding, setting new team members up for success.

Work closely with Venue Leaders on key metrics including sales, COGs, labour, and profit & loss results.

Ensure seamless communication between venues and the Support Team.

Oversee new venues, ensuring full alignment with Yo-Chi's standards.

Spot and seize local marketing opportunities in partnership with our Marketing Leader.

**About You**:
You're a go-getter with at least 2 years of multi-site experience in food retail or QSR, and you know how to juggle competing priorities while staying cool under pressure. You're an inspiring leader who loves mentoring teams, thrives on autonomy, and has a keen eye for detail.
What you'll bring:
A proactive, solution-oriented mindset and a strong sense of ownership.

Exceptional time management skills and efficiency in your day-to-day.

A positive energy and curiosity that drives you to keep learning and innovating.

**Why Yo-Chi?**

Join one of Australia's fastest-growing brands and be part of a true success story.

Enjoy a vibrant, inclusive work environment with endless development opportunities for you and your team.

Experience the fast pace, fun, and fulfillment of making a real impact every single day.

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