Tech Junior

6 days ago

Sydney, New South Wales, Australia Dneg Full time

**Key Purpose of the Job**:
Assisting the Technology Department in supporting the production staff. We are always looking for bright, motivated, enthusiastic Tech Junior who has a passion to work within VFX.

**Needs to Do**:

- Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.
- Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
- Storing, sourcing and delivering equipment to and from employees.
- Dealing with vendors like Dell, HP, etc for part replacements.
- Use a ticketing system to log/report technical problems.
- OS installation. Linux, OSX, Windows.
- Image Quality Control: Monitor calibrations, projector calibrations, maintaining, viewing environments etc.
- Misc: Assisting the Technology Department with their day-to-day tasks.
- Visiting the Data Center for routine DC tasks.
- Render farm support.

**Needs to** Have**:

- Excellent customer service skills
- English spoken and written
- Computer literacy, knowledge of how to dismantle and set up a basic workstation
- A professional and friendly phone manner

**Needs to** Be**:

- Friendly
- Enthusiastic
- Pro-active
- Confident using initiative
- Enjoy helping people
- Hard worker
- Passionate about Film

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