Current jobs related to Customer Experience Ambassador - Sydney, New South Wales - Buscojobs


  • Sydney, New South Wales, Australia beBeeAmbassador Full time $80,000 - $120,000

    At our company, we strive to be distinctive, authentic, and connected in every aspect of our business.Our goal is to create an unforgettable customer experience for everyone we meet.The Customer Experience Ambassador will report directly to the Store Management Team and play a vital role in achieving sustainable sales growth by delivering exceptional...


  • Sydney, New South Wales, Australia beBeeCustomerExperience Part time $37,800 - $48,300

    Job Title:Ambassador of Customer ExperienceJob Description:The ideal candidate will join a passionate and supportive team to create a unique shopping experience for customers. As an ambassador, you will be responsible for driving sales and profit for the store and ensuring it is tidy and well presented.Key Responsibilities:Creating a welcoming atmosphere for...


  • Sydney, New South Wales, Australia beBeeCustomerService Full time $47,000 - $67,000

    Customer Service AmbassadorAs a customer service ambassador, you will play a pivotal role in delivering exceptional experiences to our customers. Your expertise in handling various products, including meats and cheeses, and antipasto, will be invaluable in creating a consistent and fresh atmosphere throughout the store.At our organization, we believe that...


  • Sydney, New South Wales, Australia beBeeAmbassadorship Full time $55,000 - $74,000

    Our team is seeking a Customer Experience Ambassador. As an ambassador, you'll be the face of our brand, providing exceptional customer service and ensuring every interaction leaves a lasting impression.Key Responsibilities:Develop strong relationships with customers, understanding their needs and preferences to deliver personalized experiences.Stay...


  • Sydney, New South Wales, Australia beBeeAmbassador Full time $70,000 - $80,000

    Customer Experience AmbassadorThis role is an exciting opportunity to make a significant impact on both customer experience and team performance. As a Customer Experience Ambassador, you will be responsible for handling complex customer inquiries while providing guidance and expertise to other support team members.About the RoleHandle intricate and escalated...


  • Sydney, New South Wales, Australia beBeePassion Full time $45,000 - $60,000

    Customer Service AmbassadorAs a customer service ambassador, you will be the face of our establishment, responsible for providing exceptional experiences for all guests. Your passion for great coffee and food is crucial in ensuring a positive experience for everyone.Key ResponsibilitiesDeliver outstanding customer service by being attentive, knowledgeable...


  • Sydney, New South Wales, Australia beBeeCustomerExperience Full time $22,630 - $33,800

    Customer Experience AmbassadorWe are seeking a highly skilled Customer Experience Ambassador to deliver exceptional service and support to our guests.Your primary responsibility will be to provide outstanding customer interactions, ensuring that all guests have an unforgettable experience during their stay with us.Respond to guest inquiries and resolve...


  • Sydney, New South Wales, Australia beBeeHospitality Full time $40,000 - $80,000

    Customer Experience AmbassadorWe're looking for a Customer Experience Ambassador to join our team. As the face of our hotel, you will be responsible for providing exceptional customer service to our guests.Your primary goal will be to ensure that every guest has a memorable and enjoyable stay with us. You will do this by being proactive in addressing their...


  • Sydney, New South Wales, Australia beBeeAmbassador Full time $40,000 - $80,000

    Customer Experience AmbassadorWe're seeking a fun, energetic, and passionate individual to join our team at Rouse Hill as a Customer Experience Ambassador.


  • Sydney, New South Wales, Australia beBeeAmbassador Full time $60,000 - $80,000

    Customer Experience AmbassadorWelcome to a role where you can make a genuine impact on people's lives. We're seeking an exceptional Customer Experience Ambassador who can deliver unparalleled service in a fast-paced and dynamic environment.Key Responsibilities:Provide warm and welcoming greetings to visitors, tenants, and retailers.Serve as the ultimate...

Customer Experience Ambassador

3 weeks ago


Sydney, New South Wales, Australia Buscojobs Full time

1 day ago Be among the first 25 applicants
We're looking for a proactive and customer-focused Customer Experience Ambassador to join our team in Sydney.
In this role, you'll be the friendly face of DIVVY Parking, ensuring our car parks are always running smoothly, professionally presented, and delivering an exceptional experience for both clients and parkers.
From onsite visits and client meetings to managing presentation standards and supporting customer success, you'll play a key role in representing our brand and driving positive engagement across every touchpoint.
Reporting to the Head of Client Services, you will work in a team that consists of Client Success, Marketing and Customer Support.
This role will encompass car parks all over Sydney, however there will be a requirement of bi-weekly visits to our key Parramatta properties.
Your creative, positive, can-do attitude will be the key to your success in this role.
In this role you'll be the positive force behind our customer service, ongoing car park presentation and maintenance schedules, client success and onboarding and will be the first point of client phone calls in Sydney.
Primary purpose of the role
The purpose of the Customer Experience Ambassador is to ensure all representations of DIVVY Parking are positive and meet our brand standards.
This includes the customer service our parkers experience whilst visiting a DIVVY car park, the cleanliness of our car parks, ensuring all our signage is correct and accurate, visiting Client's for monthly meetings and overall ensuring that every touch point for parkers and client's is a positive one.
This role supports the customer engagement strategies aligned with marketing, sales, operations and other relevant departments.
Key Accountabilities
Visit DIVVY Parking car parks and run through the checklist of presentation and maintenance items
Play a leading role in the growth and management of our client's car parks in New South Wales
Monitor, analyse and report on the performance of our customer experience at DIVVY car parks via customer surveying, collecting client feedback and monitoring the flow of traffic at car parks
Attend client meetings in person, including monthly and quarterly update meetings
Partner with key internal business units to provide strategic communications and marketing advice and solutions to meet project objectives
Assist with the development of communication and marketing materials required at each car park to ensure information is always up to date and accurate
Meet external contractors on site to assist with briefs for signage and equipment maintenance
Monitor the performance of external contractors to ensure they're meeting the KPI's set by DIVVY Parking for car park presentation
Build and nurture relationships with Facilities Managers, Property Managers and tenants of buildings to assist with the onboarding and ongoing communications regarding DIVVY Parking's products and services
Work closely with the Client Success Representative's and attend training sessions and produce car park activity reports
Maintain a database of client contacts and other important client information
Taking manual handheld payments at car park boom gates when required
When required, stand at boom gates and collect data on entries and exits, how parkers are interacting with DIVVY Parking equipment, assist customers in learning how to use our systems and provide friendly and positive customer experiences for all parkers
Escalate technical issues to the Operations team in a timely manner
Providing customer feedback to the Client Services Manager to pass on to internal relevant departments
Ability to travel interstate if required
Current full Australian Driver's License
Flexibility of working hours to assist the business with sales functions such as car park counting, onboarding and the attendance of conferences and events
Good computer and literacy skills
Ability to identify and resolve operational issues
Knowledge of how to create a strong customer focus culture
Minimum 3 years' experience in a similar role of Client / Customer Success or Facilities management
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Other
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at DIVVY Parking by 2x
Sign in to set job alerts for "Ambassador" roles.
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 3 days ago
Nespresso Brand Ambassador - Training Provided
Miranda, New South Wales, Australia 4 days ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Concord West, New South Wales, Australia 21 hours ago
Sydney, New South Wales, Australia 2 weeks ago
North Ryde, New South Wales, Australia 1 month ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 6 days ago
Communication Specialist & Press Officer
Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 6 days ago
Sydney, New South Wales, Australia 1 month ago
Sydney, New South Wales, Australia 3 days ago
Sydney, New South Wales, Australia 2 weeks ago
Assistant Brand Manager - Air & Cillit, ANZ
Brand Manager Tic Tac (Parental Leave Cover)
Sydney, New South Wales, Australia 20 hours ago
Sydney, New South Wales, Australia 2 weeks ago
Mosman, New South Wales, Australia 5 months ago
Zetland, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 1 month ago
Sydney, New South Wales, Australia 20 hours ago
Floor Manager (SM Expression of Interest) - Martin Place
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 1 day ago
Sydney, New South Wales, Australia 1 month ago
North Ryde, New South Wales, Australia 2 weeks ago
We're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
J-18808-Ljbffr
#J-18808-Ljbffr