Salesforce Vlocity Architect

7 days ago

Melbourne, Victoria, Australia Komforce Full time

Job brief We are seeking an experienced Salesforce Vlocity Architect to lead the design and delivery of scalable solutions across Configure, Price, Quote (CPQ), Enterprise Product Catalog (EPC), and Order Management (OM) within the Salesforce Communications Cloud.
This role requires deep functional and technical knowledge of Salesforce Industries (Vlocity) and the ability to align complex telecom business processes with the platforms capabilities.
The ideal candidate will bridge business needs and technical execution, ensuring robust, high-quality solutions.
Responsibilities Lead architecture and design for CPQ, EPC, and Order Management implementations in Salesforce Communications Cloud (VlocityCollaborate with business stakeholders, solution architects, and delivery teams to define end-to-end solution designsOversee the configuration and optimization of the Vlocity Enterprise Product Catalog, including product modeling, pricing rules, promotions, and attribute rulesArchitect CPQ solutions including guided selling, pricing strategies, and quote lifecycle managementDesign order capture flows, order decomposition rules, and orchestration processes for fulfillment using Salesforce Industries OMDefine integration patterns with external systems (BSS/OSS, billing, inventory) using APIs and middleware (e.g., MuleSoft)Ensure governance over data models, OmniStudio configurations, and deployment processesConduct design reviews, performance assessments, and solution optimizationsMentor development teams on best practices for Vlocity configuration and Salesforce platform developmentStay current with Salesforce Industries roadmap and leverage new features to improve solution design Requirements 7+ years of Salesforce experience, with at least 3+ years in Salesforce Industries (Vlocity) architecture rolesProven experience in CPQ, EPC, and Order Management implementations within Communications CloudStrong hands-on knowledge of Vlocity data model, rules engine, product modeling, and decomposition/orchestration flowsProficiency with OmniStudio tools (OmniScripts, Integration Procedures, DataRaptors, FlexCards)Experience integrating Salesforce Industries with external telecom systems using APIs and middlewareFamiliarity with DevOps practices, version control, and CI/CD for Vlocity deploymentsSalesforce certifications such as Industries CPQ Developer, OmniStudio Consultant, or Salesforce System/Application Architect are highly desirableExcellent communication and stakeholder management skillsAbility to work in Agile environments and lead technical discussions across global teams

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