Customer Transformation Expert
2 weeks ago
Deliver innovative solutions to transform organizations with AI-enhanced technology.
A global leader is seeking a driven and passionate professional to join its team in Australia as a Customer & Industry Workflows Specialist Solution Consultant.
The successful candidate will play a pivotal role in driving customer success by delivering tailored solutions that address complex business challenges.
You will work closely with clients to understand their needs, recommend product-specific solutions, and ensure their ongoing satisfaction.
Key Responsibilities:
Develop, position, and provide product solutions during sales cycles.
Conduct in-depth discovery workshops with telecommunications providers, MVNOs, and converged service operators across Australia and New Zealand.
Demonstrate how Customer & Industry Workflows accelerate telco transformation.
Build trusted relationships with ANZ Telco customers and ecosystem partners.
Requirements:
Expertise in the Telco industry.
Advanced ability to develop and provide product solutions.
Excellent communication and relationship-building skills.
This is an excellent opportunity to make a significant impact on customer experience and contribute to the company's mission to make the world work better for everyone.
With a strong understanding of the Telco industry and exceptional communication skills, you will thrive in this dynamic role and drive customer success through innovative solutions.
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