Venue Manager

**Venue Manager - Cicada Blu and Babblers**

Are you our next rising star?

Join our team as the Venue Manager at The Star Brisbane.

The Star Brisbane is Australia's newest entertainment hub at the heart of the new Queen's Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.

This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.

The **Venue Manager** at **Cicada Blu and Babblers** role reports directly to the Food & Beverage Operations Manager and offers an extraordinary opportunity to lead and inspire the **Cicada Blu and Babblers** teams, providing a positive and memorable guest experience. This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era in hospitality.

**A few of your responsibilities**:

- Lead and support the venues in achieving financial and operational targets through effective organisational development, policy and procedural development, and team member training activities.
- Ensure the venues are prepared to host events, delivering high-quality service and seamless operations.
- Clearly demonstrate to customers and team members a commitment to service excellence.
- Drive innovative promotions, menus, and concepts, creating a destination of choice.

**What we are looking for**:

- Proven experience in managing high-volume hospitality venues
- Demonstrated leadership skills
- Ability to thrive in a fast-paced, high-energy atmosphere
- Flexibility to work across a 24/7 roster, including weekends and public holidays
- Strong understanding of hospitality industry regulations and compliance

**About you**

You will need to demonstrate strategic planning, resource management, cost control, and effective leadership in people management coupled with effective communication and influencing strategies across multiple stakeholder streams.

Your role will be pivotal in shaping the success of our hospitality operations at the Star Brisbane. Join us in making a difference.

**What we can offer you**:

- Complimentary meal on site every day, including hot meals, sandwich bar, and more.
- Uniform laundered and ready for you daily on property.
- Discounted parking available in the city.
- Up to 30% discounts across award-winning restaurants and accommodation.
- Career development, training, and courses via The Star Academy - limitless career opportunities.
- An organisation that values diversity, teamwork, and being your best self.
- Lifestyle discounts, including gym memberships, retail discounts, and dry-cleaning services.
- Supportive leadership team.
- Paid parental leave from Day 1, secondary carer's leave also on offer.
- Mental health and wellbeing services.
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait Islander, and LGBTQI+.
- Paid training, ongoing career development opportunities.
- Endless career growth and opportunities to learn and develop your career.
- Opportunity to work with elite professionals and assets.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

**About us**

The $3.6 billion Queen's Wharf Brisbane development is being delivered by Destination Brisbane Consortium - a joint venture led by The Star Entertainment Group alongside its partners.

When complete, Queen's Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings, and around 1,500 residential apartments.

**About us**

The $3.6 billion Queen's Wharf Brisbane development is being delivered by Destination Brisbane Consortium - a joint venture led by The Star Entertainment Group alongside its partners.

When complete, Queen's Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.

**Our culture**

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = **Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care**.

The Star was awarded **WGEA Employer of Citation for Gender Equality** (2022-24) and has been recognised as a **2024 GOLD Employer**by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

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