Assistant Fresh Production Manager

**Assistant Fresh Production Manager**:
**We are extremely excited to share with you an opportunity to be a part of the first Customer Fulfilment Centre (CFC) in Caringbah, NSW and be part of the leadership team in one of our large scale dedicated online facilities. This CFC will offer Home Delivery, Crowd and Direct to Boot.
**Join us in providing a little good for our online customers. Reporting to the Fresh Production Manager, this role will:
- **Shape the future of online shopping in NSW**
- **Support the Fresh Production Manager to ensure optimal CFC operational performance for Inventory Management and Replenishment activities across all the Fresh trading departments (Bakery, Seafood, Deli, Meat, and Fruit & Veg).**
- **Support the Fresh Production Manager to lead, manage, and support a team to provide an exceptional level of service to all Online customers by ensuring stock is available when required to support picking of Online orders.**
- **This role will lead the Fresh Production team in the absence of the Fresh Production Manager.
**What makes you right for WooliesX**:
**As the Fresh Production ADM, your key responsibilities will include**:

- **Ensure good availability routines and practices so that stock on hand is maintained accurately and made available to support the efficient and accurate picking of Online orders**
- **Support the Fresh Production Manager to supervise the team to ensure shelves are replenished in timely manner, to ensure customers receive their orders on time and in full**
- **Demonstrate a sound Fresh Food knowledge, a commitment to quality and fresh product**
- **Ensure CFC tasks are completed in line with company policies and procedures, including but not limited to food safety and security standards**
- **Support the Fresh Production Manager to complete all promotional planning and daily production planning for Deli/Seafood and Bakery departments**
- **Provide feedback, ideas and concerns to the Fresh Production Manager to improve our offer to customers**

**Key Skills & Competencies**
- **Ability to coach, motivate and inspire a large team to stretch their capabilities and unleash their potential**
- **Remain composed under pressure to deliver results whilst maintaining leadership profile**
- **Communicate information and ideas to the team in a clear and focused way that is understood by team members and achieves outcomes**
- **Financial acumen and ability to analyse information, identify trends and prioritise issues, then make effective decisions and deploy resources as needed**
- **Innovative and not content with status quo, always looking for new ways to delight the customer**
- **Understand the perfect order scorecard segments, Voice of Customer, and other metrics to analyse the CFC and deliver results**
- **Have a sound understanding of Quality Control processes and provide feedback to enable continuous improvement
**Essential knowledge and experience**
- **Fresh trading department (Deli/Bakery/Meat/Fruit & Veg) experience**
- **Experience in minimum of at least one Bakery, Deli, Fruit & Veg or Seafood production processes**
- **Experience in inventory management practices**
- **Previous experience supervising and developing a diverse team**
- **Effective written and verbal communication skills**
- **Experience supporting the performance, development and engagement of team members**
- **Computer literate
**Desirable knowledge and experience**
- **Experience with visual merchandising and stock control**
- **Experience working in a highly regulated environment**
- **Experience working in food online environment**
- **Retail management experience**
- **Experience in promotional planning**
- **Knowledge of Online order fulfilment processes and systems**
- **Experience working to a budget to achieve business targets including CODB and throughput
**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We'd love to hear from You
Our Talent Acquisition Team and Hirin