Medical Receptionist

2 weeks ago

Australia Delacombe Medical Centre Full time

We have an opportunity for an **Experienced Medical Receptionist** to join our team at Delacombe Medical Centre. Immediate Start Required

We require an individual who is **highly motivated**, **enthusiastic** with a **"can do"** attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This is a growing practice so a bubbly personality is a must as well as is the ability to think on your feet

Your responsibilities will include:

- Open and Close clinic as per set procedure
- Greet patients and other callers in a professional and courteous manner
- Make appointments for patients
- Ensure medical records are managed confidentially and efficiently
- Accurately process patient payments via cash, Eftpos, and direct bill transaction.
- Invoice Medicare, Private Health Funds, TAC, Workcover.
- Knowledge of the MBS schedule and correct billing procedures
- Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
- Attend to patient enquiries
- Fill in the roster when staff is away, on holidays and sick leave.
- Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
- Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
- At all times maintain confidentiality of patient personal and financial information.
- Complete recalls.
- Support the day to day operations of the medical centre.
- Exceptional customer service and teamwork skills.
- High level of computer literacy and IT knowledge.
- Experience using Medical Director and Pracsoft desirable.
- Current Police Check
- Current Working with Children clearance
- Current First Aid/CPR certificate
- Selection Criteria:_
- Demonstrated ability to work in a team
- Demonstrated strong organisational and problem solving skills
- Demonstrated ability to work in a fast paced environment, including multitasking
- Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
- Demonstrated commitment to quality patient service

**If you would like to become part of the team and meet the requirements and criteria above, please forward your resume, along with a cover letter addressing the selection criteria.**

Remuneration will be negotiable based on experience**.**

**Salary**: $23.00 - $28.00 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Penalty rates

Work Location: In person

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