Euc Manager
2 days ago
About the Company
Our client is a market-leading enterprise with a national footprint, supporting thousands of employees across retail stores, warehouses, distribution centres, and corporate offices.
They are currently investing in a large-scale technology uplift program and need an experienced EUC Manager to lead one of the biggest end-user computing environments in Australia.
With 10,000+ endpoints spanning Windows, macOS, iOS, Android, and specialised hardware, this is an environment with significant scale and complexity – ideal for a leader with a proven record delivering enterprise-level EUC operations and strategy.
About the Role
We're seeking an End User Computing Manager to lead EUC operations across a distributed environment spanning Australia, India, and Singapore.
This is a hands-on leadership role where you'll be accountable for managing a geographically diverse team, delivering seamless end-user services, patch compliance, and lifecycle management across a vast endpoint fleet.
You'll oversee patching, asset lifecycle, escalations, and operational excellence across Windows, O365, Intune, SCCM, Jamf, iOS, and Android platforms – ensuring performance, compliance, and user satisfaction in a fast-paced business.
Key Responsibilities
Lead and mentor a distributed EUC team across Australia, India, and Singapore
Manage the lifecycle of 10,000+ endpoints (deployment through decommissioning)
Oversee patch management, compliance, and asset lifecycle management
Drive smooth operations across Windows, O365, Intune, SCCM, Jamf, iOS, and Android
Manage large mobile and Apple/iOS fleets, plus RF scanners and printing infrastructure
Drive ServiceNow processes across incidents, problems, and changes
Partner with warehouse, DC, and corporate stakeholders to align EUC services with business needs
Provide strategic direction and introduce automation/optimisation where possible
About You
5+ years in senior EUC leadership, managing 10k+ devices at enterprise scale or close to this scale
Retail, logistics, FMCG or similar industry experience would be an advantage
Technical expertise across Windows, O365, Intune, SCCM, ServiceNow, Jamf
Proven experience with Apple/iOS and Android mobile fleets
Strong knowledge of patching, compliance, and lifecycle management
Experience leading teams across multiple geographies/time zones
Resilient leader with excellent communication and stakeholder management skills
Willingness to be onsite 5 days per week in Melbourne
Why Apply?
Lead end-user computing for one of the largest endpoint fleets in the region
Operate across multiple countries and complex environments
Competitive salary $140K–$160K + Super
Career-defining role with scale, visibility, and impact
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