Customer Service Advisor

3 days ago

Cairns, Queensland, Australia Cairns Auto Spark And Mechanical Full time

About the Role
This role is a mix of
customer service and administration
, supporting the smooth running of our busy workshop. You'll be the first point of contact for our customers and will play a key role in delivering excellent service from booking to vehicle pick-up.
Key Responsibilities
Greeting customers, handling enquiries, and booking service appointments
Communicating clearly with customers about service requirements and updates
Preparing job cards, quotes, and invoices
Liaising with workshop staff to ensure jobs run on time
General office and administration duties
About You
Prior experience in the
automotive industry
or a strong knowledge of motor vehicles
Excellent customer service and communication skills
Strong organisational and admin abilities
Confident with computers and basic office systems
A team player with a positive, proactive attitude
What We Offer
Part-time hours:
10:00am – 2:00pm
Friendly and supportive team environment
Opportunity to be part of a well-established local business
If you're passionate about cars, love helping people, and are looking for flexible part-time work – we'd love to hear from you.

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