Associate Revenue Assurance Analyst
5 days ago
The Associate Revenue Assurance Analyst co-ordinates and supports Managed Services pre-billing, account invoicing approvals and departmental revenue improvement initiatives that enable NEC business performance to be on-time and on-budget.
You will be responsible for the collation and quality assurance of order, project and services revenue information to enable Managed Services billing and revenue analysis. In addition, you will participate in the triage of customer enquiries, investigation, and the coordination of responses.
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**Your responsibilities**:
- Liaising with Services Provisioning, Assurance, and Customer Account Management teams to collate and validate data for once-off and recurring billable services
- Ensuring business approvals are secured, in accordance with NEC services and finance governance
- Support requirements and data analysis to support investigation and resolution of account revenue enquiries
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**About you**:
- Certificate in Business Administration or higher academic qualification
- ITIL training or certification (Desirable)
- Understanding of service delivery concepts to support data handling activities and quality assurance
- Ability to communicate effectively and engage with peers, internal and external stakeholders
- Exposure to billing or accounting systems, financial management business processes
**About Us**
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