Field Technician

Overview
Field Technician
role based in Western Australia, Australia. You will provide expertise in the installation, commissioning and maintenance of customer access and core networks, including long haul DWDM transmission systems, IP and Voice networks and services.
A company vehicle, laptop and phone will be provided to support you in your role. You will have the opportunity to participate in a 24/7 on-call support roster maintaining one of the largest optical fibre networks in Australia.
Applicants must hold current Australian citizenship status to meet governmental criteria for an NV1 Baseline Clearance application, which is essential for this role.
What You'll Be Doing Day-to-day
Installation and commissioning of optical network equipment
QA of network builds including internal and external plant
Diagnose and rectify faults on the network within SLA
Ensure no unplanned network outages
Inspect, observe and conduct maintenance programs on the network and facilities to ensure our network is operating at optimal performance
Ensure that network restoration following any unscheduled outage is achieved with minimum interruption to the operation of the network
Ensure that all planned network augmentation/upgrades are achieved with minimum disruption and with the customer satisfied
Maintain and protect all network assets in allotted regions
Ensure all easement/property owners/occupiers are aware of, and respect, the network components that lie on their property
Ensure all property owners are aware of and understand their responsibilities to the assets of the network, to minimise any damage
Ensure any damaged/stolen assets are replaced in a timely manner
Develop, coordinate and mentor staff and contractors in overcoming all service threatening and service failure situations
Participation in 24/7 on-call support roster
Travel to remote parts of Western Australia and on occasion, interstate
What You'll Bring To This Role
Extensive experience in construction, operation and maintenance of optical fibre telecommunications networks in all environments
Detailed understanding and skill in the interpretation of telecommunications network designs
Working knowledge of IP, SDH, DWDM and xPON transmission equipment and DC power systems
Sound understanding of operating capabilities and characteristics of devices used in telecommunications optical fibre transmission networks
Practical knowledge of external plant (fibre cabling, pit and pipe and optical splicing) is highly regarded
Experience in the use and management of sub-contractors in the telecommunications environment
Experience working with the public and other stakeholders in the delivery and repair of telecom assets
Relationship management – ability to interact effectively with colleagues, clients, third party contractors and visitors, and a commitment to high-quality client service
Ability to work autonomously and make decisions within own area of responsibility
Demonstrated ability to analyse issues and solve problems with sound judgment
Sound leadership and safety management
Well-developed written communications skills (prepare correspondence, reports, submissions)
What We Offer
Diverse and dynamic teams with a supportive and inclusive culture
Career development plans with ongoing training and development opportunities
Generous discounts on power, gas, mobile and internet; plus discounts to over 400 retailers
Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and a fifth week of annual leave after five years
Study assistance programs to support personal growth
Health and wellness offerings and access to wellbeing initiatives
About Us
As Australia's specialist fibre and network solutions provider, we own and operate 25,000km of secure fibre connecting people, businesses, governments and communities across Australia to the world. We deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections and Enabling Better Possibilities.
Ready to take the next step? If you like the sound of this role but don't tick every box, we encourage you to apply. We are an equal opportunity employer committed to a safe, diverse, and inclusive working environment where all team members belong. Please let us know if you have accessibility requirements during the application process so we can provide necessary adjustments.
Other role details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Telecommunications
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